thinking skills, and business thinking skills. ● Consistently update and upgrade my kownedge and skills to handle any challenge. ● Encourage and provide assistance to members to help them deal with problems. Vision Build a team and change the world together Work Experience NADI System Corp. , Project Manager, Jun. 2021~FebUsed hybrid project management to finigh customized 3D Operation Management System for corporation, Total Revenue up to 10 million every year. Kaohsiung Port Cruise Terminal 3D Central Operation System for Smart BuildingTop white goods Corporation in China . 3D Operation Center Dashboard for Smart
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
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2022 ~ Present
Product Manager/ Program Manager
Within one month
Johnny Lee (Chi-Chuan, Lee) Senior Program Manager New Taipei City, Taiwan Dedicated Senior Program Manager with 10+ Years of Experience Senior Program Manager and Product Manager specializing in China and Taiwan regions for US/China/EU customers. A passionate leader in Project Management and New Product Development of 20 Enterprise Servers with average USD 2M+ budget for each project. Familiar with JDM/ODM/IDM product development include schedule, budget & risk management. Possess Engineering and MBA backgrounds with the adaptability to thrive in a fast-changing environment. Effectively communicate & host
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
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Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
・
International Master of Business Administration (IMBA)
product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other
翁宇函 Jasmine Yu Han Weng [email protected] aipei, Taiwan Education Brigham Young University - Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
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Communications, Digital Humanities , International Cultural Studies
的成績。 - 累積半年電話客服經驗後,經主管推薦挑戰服務難度較高的線上客服職務。 - 擔任Mentor協助新人旁聽學習、提問,並快速適應新環境。 學歷Fu Jen Catholic University 企業管理學系Tamkang University 企業管理學系 技能 Digital Marketing Data Analysis Product & Project Management Problem Solving Skills Communication Skills 語言 Chinese — 母語或雙語 English — 中階