CakeResume Talent Search

Jason Lin Email : [email protected] ; Mobile Phone :With nearly 10 years of experience in the retail channel operations management. I am currently working at the Retail Business Department of Senao International. Previously, I worked at Far EasTone Telecommunication and Gogoro in business planning roles, responsible for retail channel operations management, sales analysis, and forecasting, KPI development, report generation, and budgeting. Experience Project Assistant Manager - Retail Business Department • Senao International Co., Ltd. MarPresent Managing the retail department's operational performance - Designed revenue model for targets of the year 2024 across 8 product lines

Chi Kit (Cherkie) WONG International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist NG13, Nottingham, United Kingdom Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance

1 at Segment category sales by TMALL -Manage private community of brand and business development of DA channel -Community Operations of brand: The soft storage products belongs high unit price and low repurchase rate. After the repositioning of private community of brand, and make new S&M planning, the sales increase bytimes. Also development lots of channel of distributor and wholesaler in new e-commerce ways. https://www.bencrosshome.com Channel Sales Director • JIA Inc. (CHINA) 五月九月 2019 JIA Inc. design driven houseware brand with contemporary oriental touch

Oversee and manage the affairs related to overseas agencies, including organizing educational programs and recruitment plans for eight overseas agencies. Successfully assisted in the establishment and transformation of two agencies into sole proprietorship within three months. Handling personnel assessments, arrange expatriates visa application, salary processing. Advising annual operations such as salary adjustments, year-end bonuses, and promotions. 二月八月 2022 EVERGREEN LINE Sales Department Representative Staff I worked as a Sales Representative at Evergreen Marine Corp. I entered the maritime industry and took on responsibilities for tracking and collecting export cargo from Taiwan

有效透過數位渠道操作，提升 toC 端營運各項指標。實踐數據分析並透過數據引導策略調整。 工作內容： - 品牌上市策略與產品銷售策略規劃 - 產品數位渠道策略與銷售策劃 - 預算分配及數位渠道管理 - 產品數位行銷策略規劃 - 社群經營與部落格內容

led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown of user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data

Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience