CakeResume Talent Search

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service

objective in day to day basis - Coordinating with team regarding paid channel roadmap, campaign optimization, effective budgeting, OKR, and KPI - Maintain Cross function collaboration & deep dive more towards bigger problem solving related to Growth & Performance Marketing - Provide Digital Marketing Data standardization that can effectively and efficiently improve data analysis and decision making related to Performance Marketing OctoberOctober 2020 Jakarta, Indonesia Digital Marketing Performance, Funnel, & Traffic Tribelio - Maintain healthy (profitable) ROAS & ROI from multi Paid Channel such as Facebook Ads, Google Display Ads, and Google Search Ads. - Coordinating with team regarding paid channel roadmap, campaign, budgeting, OKR, and KPI - Managing

Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team collaboration, resulting in increased work efficiency and better organizational operations. Data Analysis Based on team needs, utilized data tools to establish Dashboards for tracking OKR indicators. Provided data analysis reports for decision-making, enhancing decision quality through insights, aiding better understanding of customer needs and product performance 學歷TNUA Trans-disciplinary ArtsNational Taiwan University Philosophy, Sociology 技能 Microsoft Office Project Management Process Optimization Data Analyzing 語言 Chinese — Native English — Advanced

WEN-LIN HUNG . I-SHOU University, Industrial Management [email protected] ・Over four years of leadership experience. ・Built a team of ten or more people from scratch. ・Like to learn new technologies. ・Expertise in packaging functions for team use. ・Operating own blog to share technologies, experiences and my stories. ・Experience in developing many large-scale projects that know the importance of each line of code for maintenance. ・Skilled in optimizing front-end performance. ・Extensive experience in understanding trade-offs and making informed decision-making. ・High EQ and extensive experience

Bo-Bin XIAO Male Phone :Email : [email protected] Location : Taipei City, Taiwan P ROFILE I am very optimistic and responsible. My attributes include such qualities as good learning and cross-domain integration capabilities, excellent communicational skills, solid team spirit. Considered a quicklearner and extremely innovative, I have no problem stepping out of my comfort zone in order to mature professionally and personally. WORK EXPERIENCE Institute of Nuclear Energy Researchto Present Research Assistant(C ivil Servants ) Power Grid Vulnerability Analysis Development of Perception and Decision-making System for Radiation Source Detection Vehicles and Vision-based

Ryan Chao [email protected] • Taipei, Taiwan Hi, I'm Ryan, my current research interests include natural language processing, data engineering, machine learning and data related applications, and these are also my daily duties. Experience PIXNET Assistant Manager, AugSep 2022 Lead data team(Augnow) Lead and manage data team with 6 members, we are dedicated to deliver insights from data to the company, not only support decision-making for business but also provide tech solutions to our services and products. My contributions includes: Architecture and methodology review for data solutions and various data analytic tasks Translate

Stella Lin A Product Manager who are passionate for product planning and project management. Willing to accept challenge and learn new knowledge. Possess Web/App develop experience and cross-functional cooperation ability, dedicated to increase user experience of various product services.  Taipei，Taiwan [email protected] Linkedin Portfolio Education University of Southampton, UK MSc Project Management ｜ SepSep 2017 Project management, Project risk management, Decision making, Knowledge management, Global management, Entrepreneurship National University of Kaohsiung Bachelor of Information Management ｜ SepJun 2015 Work Experience Credidi Inc. Product Manager ｜ AprPresent (7 months) Planned invoice data analysis