Team Leader of Automation Test Team @Zealogics IT Solutions 美商邏輯技術有限公司
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2021 ~ 現在
Senior software quality assurance engineer
6ヶ月以内
test plan via Bamboo platform. Build testcases and generate test report by TestComplete application and Robot Framework. Code Version control by SourceTree. System Test Automation (STA) as Project Leader, by developing test plan basic on ASML Cloud. Create auto testcases by API and SECS library. Moldex3D , Quality Assurance Dept.,2017/Aug/March Vice Manager of Auto Test Section Developing and maintenance of auto test system would be major duties. Also, cooperating with three subordinates and taking over auto test system would be new tasks. It is essential events that negotiation
for future software development, delivering more than 20 requests each year, 60% of them are solved in one year. Meet with R&D to clarify if the product proposal is in the same direction as the customer’s demands, proposing optimization in UI to enhance the user experience of Moldex3D. Attend more than 10 Seminars/Webinars for injection molding or plastic as a speaker each year, producing more than 15 powerpoints for technical or sales topics each year. Provide Moldex3D on-site/online training for the users in Europe and train more than 50 users
Technical Support Representative @Quantrics Enterprises, Inc.
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2019 ~ 2021
1年以上
Jonathan G. Dusohan Customer Service Representative With more than five years of experience in the BPO industry, my communication skills was molded to fit international customer service requirements. Philippines Work Experience Technical Support Representative • Quantrics Enterprises, Inc. We provide professional technical assistance for customers having internet,cable box,and home phone issues. MayJanuary 2021 Technical Support Representative • The Results Companies We assist customers by giving them step by step instructions on how to fix their internet,cable box,and home phone issues. We do upselling also. JuneMarch 2019 Fraud Analyst • Convergys Corporation Philippines We