schedule training sessions. Conducting workshops, training sessions and performance improvement plan etc. Updating and delivering CS case handling procedure, service spiel development. Reporting to client regarding CS procedure clarification. Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge. Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels. Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT). Conversation Skill facilitation and supervision
Casino @PAGCOR (Philippine Amusement and Gaming Corporation)
・
2017 ~ Hiện tại
Casino Security or Table Games Dealer
Trong vòng hai tháng
regulations regarding age verification and intoxication levels. Vip Usher/Porter • Uniprom inc. (Araneta Coliseum) SeptemberMayMonths) Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event. Received consistent positive feedback from supervisors for exemplary performance in ushering duties. Exhibited excellent problem-solving skills when faced with unexpected challenges or last-minute changes during events. Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively. Callcenter Agent • Convergys OctoberFebruaryMonths ) Offered comprehensive product knowledge to customers, empowering the...
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Lyceum of the Philippines University
・
BACHELOR OF SCIENCE HOTEL AND RESTAURANT MANAGEMENT
Senior Medical Representative PN and EN nutrition team @PT. Otsuka Indonesia
・
2018 ~ Hiện tại
Senior Medical Representative
Trong vòng ba tháng
Muh Arsan S.Farm Senior Medical Representative Makassar, Makassar City, South Sulawesi, Indonesia Able to work in a team or individually, responsible and trustworthy has experience and knowledge in the pharmaceutical industry as a medical representative at Pt. Otsuka Indonesia (Parenteral and Enteral Nutrition team) and has good data analysis, communication and product knowledge skills. Pengalaman Kerja Senior Medical Representative PN and EN nutrition team • PT. Otsuka Indonesia JanuariPresent 1. Provide education related to products so that later the product is used properly by customers. Especially in the use of Parenteral and Enteral Nutrition
Supply Chain, Logistik, Warehouse, PPIC, Expor Impor, Planning, Keselamatan dan Kesehatan Kerja
Trong vòng ba tháng
MD DILDAR HOSEN In charge (Warehouse) Dhaka, Bangladesh Results-oriented warehouse In charge with seven years of experience in manufacturing and warehouse environments. Motivated professional with strengths in supervising employees. Adept in employee relations, and inventory organization. Prepared, organized, and trained in product knowledge and store regulations. Work Experience In Charge • Wellness ventures Ltd JulyPresent * Hired, trained, and developed employees for various positions throughout the store. * Created and administered semi-annual performance reviews to a team of 15 employees. * Oversaw merchandising standards during new product launches. * Supervising use of specialized storage, such as
Retail Sales Associate @Automobili Lamborghini Store
・
2021 ~ 2023
Sales Associate
Trong vòng sáu tháng
with team members, leading to improved store esthetics and a boost in foot traffic. • Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents. • Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores. Retail Sales Associate • Hard Rock Cafe Sharm El Sheikh OctoberDecember 2020 • Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships. • Provided exceptional customer service to
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Không quan tâm đến làm việc từ xa
6-10 năm
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
STORE MANAGER @HIGHLAND COFFEE SERVICE JOINT STOCK COMPANY
・
2014 ~ 2019
Trong vòng một tháng
customer satisfaction and sale. -Perform sale follow up and initiate action to reach the sale target HEAD CASHIER • Massimo Dutti Inditex thángthángFASHION ADVISOR CUM CASHIER -Customer Service: -Greet, serve and advise customer giving the highest standard of customer service at all time -Develope loyalty with our customer by building relationship throughpersonal shopper style approach to sale -Demonstrate product knowledge on all categories and to have an awareness of current campaign, promotion. -Introduce add on sale and achieve maximum sale potential in line with individual and department target -Deal effectly with customer complaints by liasing with ...
working well or not efficiently with Taiwan developers. In this case, Robin will collect needs and questions from each end, sort them out, and then report the solutions to associated parties. - Product Lines Integration Before Robin joined Linc, CSE tended to be an expert on a single Linc product, but this had caused some risks where the team could not function efficiently while an expert was out. Therefore, I am working on changing the situation by being the first person working with cross products and am transferring each product's knowledge to the team by updating technical
Python
MongoDB
MySQL
Đã có việc làm
・
Bật trạng thái tìm việc
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Poznan University of Technology
・
Product Engineering
Kế hoạch tuyển dụng đơn giản và hiệu quả nhất
Tìm kiếm 40k+ CV và chủ động liên hệ với ứng viên để đạt hiệu quả tuyển dụng cao hơn. Sự lựa chọn của hàng trăm công ty.