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the development lifecycle. Influenced the design of test hooks for improved user experience. Identified and resolved critical defects in software coding, contributing to timely issue resolution. Led comprehensive reviews of automation flows, defining strategic scopes for automation. Collaborated with support teams to provide technical support, resolving issues related to software products. Reviewed product requirements from a customer perspective, providing feedback to development teams. Created and maintained documentation and knowledge base articles, facilitating knowledge sharing, and reduced 20% of support calls. Responsibilities: Actively participated in the entire software development lifecycle, condu...

the product's ideation. I helped define the strategic direction by effectively communicating the value proposition across stakeholders. Additionally, I spearheaded the design process for the inaugural box set, establishing the ZiHAP Standard for quality educational content. With the experience of switching mindsets into that of a product manager, I gained a profound understanding of the entire product development process, which will be invaluable as an iOS developer responsible for translating product requirements into functional, user-friendly mobile applications. iOS Developer • EasyVR • HK Project-based MarchMay 2022 EasyVR iOS App that enables the viewing and editing

出色，並致力於促進跨職能團隊的合作，包括工程師、客戶和 利益相關者和 ，以確保交付以結果為導向的承諾。 工作經歷 Project / Product Manager 池安量子資安 Chelpis Quantum Tech • OctOctAs a Project Manager, I oversaw the successful delivery of post-quantum security systems for military and automation clients. - Served as a Product Manager for 3 post-quantum cybersecurity product lines, handling information security requirements, driving product development

is a website for TOEFL test prediction. My responsibilities are; - Worked closely with the product and business team to sharpen product visions and requirements that focus on the user's needs - Worked intensively with product managers and developers to ensure the proper designs were implemented into production - Led the product team to research user experience - Planned, created, and designed website and app from scratch, including app, company dashboard, and company website - Conducted usability testing to get feedback from users, customers, trialists, and non-users - Gathered user and customer feedback to develop a better user experience Product Designer • lallo.

@gmail.com Taipei, Taiwan Work Experience Innova Solutions Taiwan - Dec 2022 to Present Senior Software Engineer, Change Healthcare - Enterprise Imaging - Lead a team for the maintenance and development of a comprehensive Medical EHR System utilizing .NET, C#, AngularJS, JQuery UI, and JavaScript. - Collaborated closely with product managers to gather requirements, conceptualize features, and design comprehensive solutions aligned with user needs. - Worked on integrating Duende Identity Server for robust authentication and authorization mechanisms. - Responsible for overseeing feature development, ensuring adherence to coding standards, and optimizing system performance. - Provided technical leadership, mentoring junior developers

functionalities in the Kotlin-based app, resulting in a significant improvement from a average 50% crash-free user metric to more then 90% and Successfully achieved a 30% improvement in app performance, resulting in faster load times and enhanced user satisfaction. - Collaborate with cross-functional teams, including designers and product managers to understand requirements and implement solutions that enhance sales transaction processes and app performance. - Conduct research on the latest technologies and tools suitable for project implementation. - Regularly reviewed and addressed reported issues, bug fixes, and feature requests to maintain the application's functionality. Tech Stack

Reza Firdaus S. Kom Reza Firdaus is a highly experienced IT professional with a strong background in IT Infrastructure, Project Management, Product Management, and Scrum Master. With 7 years of experience in IT Infrastructure and 5 years of experience in Project Management and Product Management, Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations. As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is