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and highlight findings. • CRM and member loyalty: Work on CRM projects to drive member activation, engagement and loyalty based on customer status and behavior data, optimizing marketing effectiveness and ROI. Commercial & Experience Architect and Marketing Lead | Innovation Team | IKEA 11//2023 Commercial launch and go-to-market strategy of IKEA's new B2B Rental business: • Market research and Competitive analysis: Identify the needs and challenges of companies for furniture solutions. Analyzed the competitive landscape and developed differentiation strategies. • Product positioning and Pricing strategies: Defined core value propositions, translated features into tangible benefits and developed

Karan bagolla Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service Representatives, Customer Experience, Travel, Customer Support, and Telugu. Strong support professional with a Bachelor's degree focused in Business Administration and Management, General from Osmania University. Hyderabad, Telangana, India Work Experience Technical Support • Multiplier AI Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. MarchPresent Customer Service Representative • Teleperformance Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod

leader JuneMarch 2020 Ticketing & reservation Sonic star travel & tour Domestic and International ticketing Customer service JulyApril 2019 International air ticketing & reservation officer Airtout Myanmar Travel International air ticketing sales Customer services AugustJanuary 2018 Ticketing & reservation , customer service , sale Flymya.com B2B sales Ticketing & reservation ( such us; Hotels,Flights,Tour packages,Ballooning ) Domestic & International Ticketing Education C.V.E.C ticketing & reservation Amadeus,Sabre,GalileoAmerican Center EnglishB.E.H.S No 6 ( Botahtaung ) EconomySkills Word PowerPoint Excel internet & e-mail Strong Communication Skills Customer Service Management Sales & Customer Service Market Research Languages English — Fluent

cash flow, membership, purchase process, order, inventory and API connection, which allows customers to purchase electronic components online and communicate with suppliers. Mainly responsible for new function planning and new business project initiation, including but not limited to product documentation (PRD/BRD/MRD, wireframe...) ▪Research market via quantitative / qualitative analysis with customers and suppliers and define and a new service line " Corporate Account (企業賬戶) " that provides enterprise-type customers an online quotation flow. This project was published on Computex 2022 and I introduce to buyers directly in that activity

/ polished events FebruaryMay 2021 Built long-term, trusting relationships with shareholders, business partners, and other stakeholders to align goals and meet business objectives. Responsibly managed company resources established strategic goals and formulated Strategic plans to meet the entire goals, resulting in increased profit margins and client satisfaction. Researched and analyzed manufacturing industry, market and competitors and made informed strategic decisions to maximize profits and reduce wastage. Monitored costs against the operating budget and made key decisions to maximize efficiencies and drive profit. Developed and enhanced company culture by implementing different initiatives leading to decreased turnover

8 Backer-Founder is the leading crowdfunding consulting agency in Asia. Directed and executed 18+ online crowd-funding consulting projects from scratch, generating revenues over 57 million NTD from 48,000+ people⠀ Led a project team of 4 members, executing problem analysis, planning marketing strategies, conducting user research, copywriting, digital advertising, and monitoring performance after delivery Key Projects 日星鑄字行 : Most backed projects in 2017, raising NT$9,226,784 from 6,118 people⠀ 端傳媒: One of the most well-known media crowdfunding projects in Asia, raising NT$6,099,132 from 3,245