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機 / SIP 網路話機 ) 2. 於負責區域內開發新代理商並且協助代理商了解產品及問題排除 >>交換機廠商：國內外交換機廠(NEC, AVAYA, Alcatel, Mitel) >>電話業者：澳門電信(CTM)及華通電信(Chinacomm)。 3. 與客戶(SI/飯店業主)於規劃期間溝通討論客戶預期目標 (設備預期，預算

Media Management Digital Marketing Consultant • Independent Consultant JanuaryNovember 2021 Digital marketing umpire. Social media marketing consultant Exec. Dir. Corporate Comm. & Digital Marketing (consultant) • Crude Resources oil and gas Limited SeptemberNovember 2021 Brand representation and portfolio management Digital marketing strategizing and Telemarketing mobile Financial services / Trade support officer • MTN Nigeria AugustApril 2021 Diamond Yello Account helpdesk (With ECW , Avaya, Agility and CRM tools) Financial Advisory services Customer Savings account management Financial facts validation Risk and Returns verification Super and Retail Agent Management Customer Relations Officer • MTN Nigeria SeptemberAugust 2015 As a Team Representa...

股份有限公司 十月十一月依據客戶需求，以Java開發GUI應用程式或網站整合客戶現有系統 2.整合公司代理國外產品(如Avaya,Intervoice...等品牌)，以Java開發附加模組 3.參與開發公司研發產品，如台灣大哥大客服系統/催收系統...等 學歷慈

建置與管理(FreeNAS、QNAP) 系統監控工具建置(LibreNMS、Zabbix) 電腦監控軟體部屬(iMonitor) 視訊會議系統導入與建置(AVer、Polycom) 總機電話系統導入與建置(AVAYA) 企業網域名稱(domain name)租借管理 企業網站空間(Web)租借管理 SaaS服務租用與管理(Microsoft 365、Adobe、Autodesk、Confluence & Jira Software、Unity) 門市POS主機升級汰換 POS

Connection Head Office Support User For Maintenance Support Developer For Maintanance SQL Server Manage and Maintenance Server Physical or Vmware ESX Manage and Maintenance AV Symantect & Bitdefender Manage and Maintenance Veritas Netbackup Manage and Maintenance Server Citrix Monitoring and Maintenance Firewall Fortigate Create User Mail On Office 365 Create Ext Avaya For New User SAP Basis Monitoring Storage Manage and Maintenance Switch Cisco Manage and Maintenance Access Point Ruckus OktoberDesember 2021 Network Engineer • PT MEGA FINANCE Monitoring Connection Head Office and All branch Install and Configuration PC for User TCP/IP Network and Hardware Maintanance and Repair Manage and

. Worked as a Scrum Master for 4 years and train others in the Scrum Methodologies. Leading high-profile, high-pressure software releases on different servers using tools like GIT, Octopus, Team City, Jira and TFS. Work Experience Manager-Projects • Cognizant JanuaryTill Date Working In Ebay Client for Avaya Project on Telecom. Maintain all Servers, Assisted in improving pipelines architecture design and gave advice on performance and data improvements. • Re-architected an ETL process by deeply diving into its original workflow and improved the runtime performance by 40% at the end. • Database schema design and

Codes with ASP.NET core/WPF to develop intranet Applications . Maintain Company's PCI Compliance program JuneAugust 2015 IT/Networking Internship Suffolk County Water Authority . Coded with HTML and ASP to design the 2015 water quality report . Observed Networking Infrastructure . Implemented synchronization between Avaya Phone switch and Veramark ECAS MarchApril 2014 Computer Service Technician/Associate CR Computer Repair and Sales . Responsible for computer repair; programmed scripts for uniform processes . Created computer repair procedures . Trained staff on IT processes and procedures JulyFebruary 2013 Technical Consultant Technology Boulevard . Handled trouble