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both collaborative team environments and independent tasks. Known for my punctuality and attention to detail, I consistently strive for excellence in all endeavors. Depok, Jawa Barathttps://www.linkedin.com/in/reno-bernitia Pengalaman Kerja JanuariApril 2024 Implementation Coordinator PT JAVA UNITED SERVICES Team Coordination: Organize field team activities to ensure project execution aligns with plans. Supervision: Monitor field work for quality and safety adherence. Communication: Maintain effective communication among field team, management, and stakeholders. Problem Solving: Address field issues promptly and efficiently. Resource Management: Manage manpower, materials, and

度同理心卻不失重心，真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法

to improve their FA procedure logically to make sure the report is a good taste for the result 4. Cowork and communicate with vendor and internal equipment buyer team to control the testers' purchasing status, ETA, and setup schedule. Apple iPad MP Process Quality Engineer • Foxconn Technology Group AugMayProcess Quality/ Yield improvement 2. Customer Complaint Failure Analysis Education Nation Sun Yat-sen University E-CommercialNational Kaohsiung Normal University Business Department ManagementSkill Multitasking Interpersonal Communication Flexible & Adaptable Critical Thinking Leadership Learning Teamwork Process Quality Improvement Reading Comprehension Communication Skills Vendor Management Team Management Language English — TOEIC 625

洪啟洺 / Elvis Hung 近７年工作經 驗，先後擔任零售營運 / 品牌招商 / 行銷管理３種不同功能職 務 具備第一線且紮實的精品百貨 / 大型電商 / 行銷設計公司的產業歷練 業務合作累積超過 50 個品牌，涵蓋臺灣＆中國的外商 / 本土品牌 擅長：策略規

Chien Pao Chueh Experienced Technical Lead with a demonstrated history of working in the social media, leisure, travel & tourism industries. Skilled in Android App Development, Design and Enhancement Software Architecture, and Scrum Team Management. A strong engineering professional with a Master's degree focused on Computer Science. http://chienpao.com Work Experience Android Lead OmniEyes Limited Company Aug,Present Taipei, Taiwan - Responsible for team management using Scrum methodology. - Develop all applications using Kotlin and MVVM architecture, following the latest Google Jetpack component guidelines, such as Navigation and Room. - Implemented the SDK to

Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and

achievements I had as a product owner in the DevOps team. Jan,Jan, 2021 Business Process Analyst Trend Micro Stakeholder Management: Ensure transparent and smooth communication between stakeholders and regional support in a timely manner. Delivered 4 apps in 2020 on time. Requirement breakdown& Product Delivery: Led team to deliver pragmatic and scalable features and solutions to meet business needs with agile methodology. The MVP delivery practice was rewarded in 2020 STOC- DevOps best practice in Trend Micro. Crossed-Team Cooperation: Reported team's status to department director Arranged resources and co-worked with other