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documentation within the EMR system for easy access by healthcare providers. • Consulted with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by accurately processing patient payments, insurance claims, and assisting customers with various billing inquiries. • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions. Information Desk Receptionist West Jefferson Medical Center AugOct 2017 • Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments. • Provided backup support for administrative tasks during peak periods or staff absences, exemplifying teamwork and versatility

System utilizing .NET, C#, AngularJS, JQuery UI, and JavaScript. - Collaborated closely with product managers to gather requirements, conceptualize features, and design comprehensive solutions aligned with user needs. - Worked on integrating Duende Identity Server for robust authentication and authorization mechanisms. - Responsible for overseeing feature development, ensuring adherence to coding standards, and optimizing system performance. - Provided technical leadership, mentoring junior developers, and facilitating knowledge-sharing sessions to enhance team capabilities and maintain high development standards. - Utilized customer-facing skills and technical expertise in a consulting capacity to diagnose and resolve environment-related issues causing application

proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone. My colloborate approach

the documents and data received loan Bank and Fintech. • Perform daily reconciliation of client accounts and transactional data. Investigate and resolve discrepancies in trade details, ensuring accuracy and completeness. Generate and analyze reconciliation reports for transparency and audit purposes. • Process settlement instructions received from clients in adherence to industry standards. Communicate with counterparties to confirm transaction details and facilitate smooth settlements. Interface with clearinghouses and settlement systems for the efficient transfer of securities and funds. • Evaluating and monitoring the process of all internal reports that are in the Operational Bank and Fintech.

Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success. Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards. Collaborate with stakeholders to define project requirements and deliverables. Utilize project management methodologies and tools to plan, execute, and monitor projects. Lead and motivate project teams, fostering a collaborative and high-performing work environment. Ensure effective communication and

testing complies with test policies/policies including applicable standard procedures and processes. Technologies Used: Microsoft Excel, Microsoft Word, JIRA, SQL Server Studio Management, SOAPUI,WinSCP, VNC Viewer, Postman and Visual Studio Code Quality Assurance PT. Esha Parama Technology • NovemberMei 2022 Responsibilities : - Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project. - Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding. - Coordinate team effort, assign tasks, give direction to key project players, and keep everyone motivated. - Sets and tracks project milestones; manages and

team / Top Management and resolving the issues Updating the regular reports for every ongoing project on the platform Designing and Executing Test Cases/Scripts Creating and Maintaining Data Driven Framework in Selenium Testing of New Modules and functionalities added/Revamped Raising early flags in case of non-adherence related to project metrics Environment Downtime Tracking and escalating Preparing status reports on daily and weekly basis Client interaction, testing coordination & liaisons between Business and Development teams Monitoring test planning & execution with proper tracibility metrices Consolidating a final Defect Report to the Management Team for project status Experience ASK