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service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service JuneAugust 2009 Store Manager Susie's Deals Assign employees to specific duties to best suit the needs of the store. Assist employees with cash register during busy shifts. Control costs by effectively negotiating with all vendors. Closing

to strategic decision-making. Facilitated audits, collaborating with external auditors for smooth processes. Ensured tax compliance, optimizing financial efficiency through process improvements. Education Master of Business Administration Chandigarh University, Gharuna, Mohali, Punjab, India Specialization in Finance and Marketing,Bachelor in Commerce PU- Sri Guru Gobind Singh College, Sec-26 Chandigarh, India Specialization in General Business,Skills Sales Techniques (Upselling, Cross-selling, Closing) | | Data Analytics Inventory Management | Customer Service Multilingual Proficiency (English, Hindi, Punjabi) Time Management | Cash Handling Tech-savvy | Retail sales | Market Research Microsoft Office (Word, Excel, PowerPoint) Strategic Planning | Sales Target Management Languages Hindi English Punjabi

Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved a 1.5x revenue growth in 6 months through successful cross-selling of new CapEx products within existing accounts * Awarded Star Performer in the Annual Business reviewFebruaryPresent Regional Key Account Manager SaaS - West India Work Store Limited * Orchestrated onboarding, retention and renewal, upselling, and cross-selling strategies to drive Monthly and Quarterly revenue growth in strategic Key Accounts within the

Sameh Abdelrahman Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Dubai - United Arab Emirates Work Experience Retail Sales Associate • Automobili Lamborghini Store FebruaryAugust 2023 • Boosted average transaction value by 15% through personalized recommendations based on customer needs. • Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue. • Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic. • Improved

Indonesia • AugustJuly 2017 Answered calls with an average of 70 calls/day. Resolved the inquiry and case of customer < 95% on daily basis. Outbound calls to customers to offer the new product from the company. Meet the target by selling 90% of the target revenue. Cross selling and upselling of the last product customers have. EducationUniversity of Technology Yogyakarta, Indonesia Informathics, GPA 3.1 Soft Skills Hard Skills Ability To Work Under Pressure Adaptable & a quick learner Communication Skills Good Teamwork Maintenance Work Multitasking capabilities Negotiation skills Project Completion Email Management Email and

Yun-Ping Kuo Being a data analyst across financial, healthcare, and freight forwarding industry with 7+ years experience. A fast learner, self-motivated, and passionate about progress and challenges. Reliable, adaptable, and willing to go the extra mile. Data Analyst / Business Intelligence Analyst / Business Development New Taipei City, [email protected] Work Experience Data Analyst, Assistant Manager, Morrison Express 01/present Lead global data warehouse project, coordinating cross-functional communications from HQ F&A/Sales/Process/Product to optimize DL/DW/DM for SSOT (Single Source

Shelley Lee Prioritized Skills and Achievements Team Restructuring : Reorganized a 3-layer hierarchy in customer success teams, improving overall efficiency by 58%. Leadership & Training : Designed an "MVP" career program and promoted 4 agents to Subject Matter Experts within 2 quarters. Revenue Growth : Increased upselling revenues by 22% within 2 months through targeted marketing strategies. Customer Service : Reduced average handle time (AHT) from 87 to 17 minutes and improved time to first response (TTFR) KPIs. Cross-functional collaboration : Worked across departments to implement customer service-related programs and address complex issues. Data Analysis : Utilized SQL data