Senior KYC Specialist

Job Description


Want to build a worldwide brand from Taiwan, and to communicate our brand story to millions of users worldwide?
Want to be based in Taiwan but work in a silicon-valley-like environment, and to build world-class brand and products?
Want to participate in the global fintech and blockchain movement, and work at an English-speaking workplace?
Come change the world with us! Join this fast-growing startup founded by software veterans and funded by top VCs, Skype co-founders, and the Taiwanese government (NDF)!
We’re hiring for an experienced Senior KYC Specialist. The exact mix of other skills does not matter, so long as your tool chest includes a mix of abilities. Be willing to attack anything that comes your way, learn on the fly and get things done. Come talk to us if you want to push your skillset in a dynamic fast-paced environment.


  • Advanced Verification: Process intricate identity and business verification applications, focusing on cases that exhibit potential risks or require specialized knowledge.
  • Suspicious Case Handling: Take the lead in analyzing and resolving complex, suspicious cases, applying your advanced understanding of AML regulations and practices.
  • Internal Consultancy: Serve as a go-to expert for junior staff, providing guidance on challenging cases and contributing to their professional development.
  • Process Enhancement: Actively participate in reviewing and enhancing KYC-related processes and SOPs, identifying discrepancies and areas for improvement.
  • Communicate with Regulatory and Law Enforcement Agencies: Handle sensitive requests from law enforcement and regulatory authorities, ensuring compliance and safeguarding user privacy.
  • Operational Leadership: Play a key role in both the day-to-day operations and strategic planning of the KYC function, aiming to optimize efficiency and effectiveness.


    • Proven experience in KYC, KYB, and AML compliance, preferably within the fintech or blockchain sectors.
    • Possesses exceptional analytical skills, demonstrated by a history of managing complex verification cases and pinpointing fraudulent patterns. Skilled in conducting detailed risk assessments through critical and logical thinking to uphold integrity in all activities.
    • Experience in leading by example, providing mentorship to junior team members, and fostering a collaborative team environment.
    • Strong capability in identifying process inefficiencies and implementing strategic improvements.
    • Familiarity with global compliance regulations, and experience in communicating with regulatory and law enforcement authorities.
    • Proficient in English with excellent communication skills, capable of effectively interacting with both internal teams and external entities.

    Career Growth and Development

    At XREX, we are deeply invested in the career progression of our employees. As a Senior KYC Specialist, you'll have opportunities for continuous learning, personal development, and movement into higher leadership roles within the customer success department. We provide the resources and support for you to excel in your role and shape the future of compliance in the fintech and blockchain landscape.

    Join us in our journey to redefine financial technology and contribute to a secure and compliant digital future. Apply now to become a part of our revolutionary team.

    Location: Taipei

    About XREX


    3 years of experience required
    630,000 ~ 980,000 TWD / year
    Personal Invitation Link
    This is your personal referral link for job invitation. You'll receive an email notification when someone applied for the position via your job link.
    Share this job
    Logo of XREX Inc..

    About us

    * XREX is a fast-growing organization, on a mission to make our world a better place
    * You'll be working with top talents from around the world
    * You'll gain experience in building an international brand, product, and user community
    * You'll receive generous stock options
    * You'll gain experience in a blockchain- and crypto-related products, technologies, and markets
    * You'll be working in a cutting-edge tech startup using the very latest tech, tools, methodologies, and processes

    Please review our culture before applying.

    Contact HR: [email protected]

    Redefine banking together

    XREX is a blockchain-enabled financial institution working with banks, regulators, and users to redefine banking together. We provide enterprise-grade banking services to small to medium-sized businesses (SMBs) in or dealing with emerging markets, and novice-friendly financial services to individuals worldwide.

    Founded in 2018 and operating globally under multiple licenses, XREX offers a full suite of services such as digital asset custody, wallet, cross-border payment, fiat-crypto conversion, cryptocurrency exchange, asset management, and fiat currency on-off ramps.

    Sharing the social responsibility of financial inclusion, XREX leverages blockchain technologies to further financial participation, access, and education.


    XREX 是一家應區塊鏈技術而生的國際金融機構,與銀行、政府及用戶密切合作,共同改寫金融定義。我們提供企業級的服務,幫助位處發展中國家或與發展中國家有生意往來的中小型企業處理跨境金融服務,同時也為全球加密貨幣新手提供最友善的初始入口。

    創立於 2018 年並已取得多國執照在全球營運,XREX 提供一站式的服務,包括:數位資產託管、錢包、跨境支付、法幣與加密貨幣轉換、加密貨幣交易所、多元化資產投資、法幣出入金服務等等。

    XREX 將普惠金融視為社會責任並希望為此盡一份心力,持續運用區塊鏈技術推進金融參與權、金融使用權與金融教育權。

    Follow XREX on Discord, Telegram, Twitter, Facebook, and LinkedIn.

    XREX is backed by public companies, banks, prominent VCs, and the Taiwanese Government:
    * Taiwan Government National Development Fund
    * CDIB Capital Group (TWSE: 2883)
    * E.Sun Financial Holding (TWSE:2884)
    * ThreeD Capital (CSE:IDK)
    * Systex (TWSE:6214)
    * Rocket Internet (NYSE:RKTA)
    * Global Founders Capital (Berlin)
    * Seraph Group (US)
    * Metaplanet Holdings (Estonia)
    * AppWorks (Taipei)
    * WI Harper (San Francisco)
    * BlackMarble (Taipei)
    * New Economy Ventures (Taipei, Tokyo)


    Avatar of the user.
    Avatar of the user.
    Avatar of the user.
    Avatar of the user.
    Avatar of the user.
    Avatar of the user.


    Entry level
    420K ~ 700K TWD / year

    Entry level
    480K ~ 700K TWD / year

    Entry level
    700K ~ 1M TWD / year