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Autopass Inc — 麻吉行得通股份有限公司 cover image

Autopass Inc — 麻吉行得通股份有限公司

Autopass Inc — 麻吉行得通股份有限公司

Autopass Inc — 麻吉行得通股份有限公司

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The employer was active about 12 hours ago

營運部｜客戶成功專員 Customer Success Specialist

具體工作內容此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。定期關懷負責的客戶 account，找出能提升用戶使用量的模式，加以制訂關懷話術、手段與分享成功案例。有能力分析客戶常見問題的現象及流程，與營運及工程人員討論內外流程或技術解決方案。公司最新活動的吸收與傳遞給團隊 (如:活動內容、目的、因應話...

客服sop 客訴案件處理及關係維護客服流程訂定

Job updated 1 day ago

營運部｜客戶成功專員 Customer Success Specialist

具體工作內容此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。定期關懷負責的客戶 account，找出能提升用戶使用量的模式，加以制訂關懷話術、手段與分享成功案例。有能力分析客戶常見問題的現象及流程，與營運及工程人員討論內外流程或技術解決方案。公司最新活動的吸收與傳遞給團隊 (如:活動內容、目的、因應話...

1

・

・

Mid-Senior level

台灣台北市, 106台灣台北市大安區

40K ~ 50K TWD / month

1 years of experience required

No management responsibility

客服sop 客訴案件處理及關係維護客服流程訂定

Job updated 1 day ago

Information Services

11 ~ 50

$120 Million

臺北市大安區和平東路2段295號13樓

https://autopass.xyz/