Customer Service Representative客戶服務專員

Job updated 6 months ago
Actively Reviewing Resumes

Job Description

-經營維護與管理線上客戶關係,建立良好的互動關係,持續提升服務品質
-Maintenance and management of on-line customer relationship, continuing improve service quality.

-針對客戶意見需求具有隨機應變及彈性處理能力,具有統整能力彙整相關問題找出解決方案
-Following client suggestion and solved.

-協助客戶查詢後台系統相關報表數據資訊、製作相關報表及文檔。
-Checking back office and preparing report.

-隨時留意遊戲官網更新及維護。
-Official website maintenance and update.

-新遊戲上線前測試、熟悉遊戲活動訊息及發布通知。
-Game issue collection and solution, testing and releasing new games.

-完成主管其他交辦事項。
-Complete other tasks by supervisor.


Requirements

-英文能力佳(TOEIC 750+)
-Have excellent English listening, speaking, writing and reading(TOEIC 750+)

-電腦基本操作及熟悉OFFICE。
-Basic computer operation and good at Microsoft Office

-具有獨立思考能力完成專案及提出解決方案
-Capacity for independent thinking.

-具備跨部門溝通能力,有效率的解決問題。
-Capacity for cross-functional communication and solve tasks efficiency.



Interview process

  1. Company Questionnaires complete 
  2. 1-stage HR interview (online)
  3. 2-stage supervisor interview (online)
2
No requirement for relevant working experience
38,000 ~ 45,000 TWD / month
Optional Remote Work
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About us

Azure Tech

We are a start-up from Europe, founded in 2018. Devoted to becoming the leading game distributor for emerging markets. In 2019, we established our headquarters in Taipei City, Taiwan, one of Asia’s technological powerhouses.

Azure Tech is well known for its high-quality service requirements and rise rapidly in the Asian market. We are one of the few award-winning technical service agents in Europe.

Azure Tech has introduced excellent technical support services to the Asian market, and we has corporate with many clients in Asia that rank among the top in the world. Through stable and on-schedule project deployment and construction, Azure Tech’s clients and partners can expect first-class industry solutions.


Team

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