Key Responsibilities:

● Key point of contact for the clients.

● Build and maintain strong, long-lasting customer relationships.

● Ensure the timely delivery of requests and solutions according to customer needs and objectives.

● Create and maintain relevant documentation.

● Push clients to go live and more importantly, help them boost their performance!

● Introduce new/existing functionalities and products to the relevant teams internally and within our customers' organization.

Job Requirements:

● 1-2 years of proven experience as an Account Manager or similar position in an online software company.

● Exceptional verbal and written organizational, presentation, and communication skills in English. Any other foreign language(verbal) would be a big plus.

● Very dynamic. Multitasking. Fast learner. Ability to work well under low supervision.

● Excellent customer service approach. High availability.

● Willing to travel abroad for work requirements. 4-5 times a year.

1. Face to Face interview with Team Lead

2. Online Interview with Management