Community Executive

Job updated 5 months ago

Job Description

Currently, we are looking for someone who can fill the position of Community Executive. In general, you need to create and manage the online voice of an organization to build brand awareness within the online community. Take a look at some points below to understand more about this role.

  • Engage with the online community and respond to comments and requests.
  • Monitor, track and report on feedback and online reviews
  • Analyze web traffic and relevant community metrics.
  • Devise and implement community communication initiatives.
  • Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
  • Liaise with external agencies or journalists to ensure accurate brand representation.
  • Develop a content plan.
  • Stay up-to-date with Edu-tech industry trends
  • Develop current communities and generate more members

Requirements

In order to carry out the obligations well, we need someone who has specific knowledge and abilities in a specific area. To make it easier, there are:

  • Bachelor’s degree in communication, English, journalism, marketing, or related field may be required.
  • At least two years of experience managing community platforms.
  • Experience planning and leading community initiatives
  • Proficient in Google Analytics.
  • Ability to identify and track relevant community KPIs.
  • Strong writing and verbal communication skills.
  • Knowledge of marketing trends and techniques.
  • Receptiveness to feedback and adaptability.
  • Willingness to meet targets.

Interview process

To be discuss.

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About us

Cakap is an upskilling platform in Indonesia with more than 4 million users spread throughout the country. We have over 2,000 teachers from 10 different countries. We believe that education is a lifelong learning journey, and we aim to provide high-quality educational skills enhancement opportunities to improve the lives of Indonesians and elevate their lives.

Our learning offerings include courses for foreign language improvement and vocational training, catering to individuals, whether they are kids or adults, as well as companies.Through our two-way interactive learning method, students can directly engage with our professional teachers to find solutions and prepare for their best future.


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