This position is open to Taiwanese applicants who are willing and available to work full-time onsite in the Philippines. We will provide relocation support to the successful candidates, arrangements will be discussed during the HR Interview stage.

• Salary Range: NTD 56-62k *Based on experience and result of interview
  
• Working Schedule: 9am-6pm/10am-7pm, Monday to Friday
• Office Location: Makati City, Manila, Philippines

Responsibilities:

• Assess training needs analysis through survey, interview within organization
• Follow training plan to conduct Operational Training related to business for all employees especially for CS and other Operations team members
• Monitor and evaluate training program to ensure the effectiveness
• Deliver product training, Backoffice system training, Product refresher course for all related departments
• Prepare training material for all new products and new features. Arrange all related training schedule to ensure the proper information is delivered on time.
• Collaborate with subject matter expert of different departments to support the training schedule effectiveness upon completion
• Assist on Workshop Program and Language Exchange Club
• Organize External training program for respective languages
• Conduct New Employee Orientation within organization
• Assist on input for Learning Management System
• Adhoc training related tasks

• Bachelor's degree in Education, Mass Communication or AB Communications. Any equivalent.
  
• Excellent English and Chinese communication skills (Written and Verbal).
• Experienced in training field for Customer Service, Operations, Sales or Marketing.
• Background in BPO is a plus.
• Background in training for Expatriates is a plus.
• Intermediate skills in MS Office skills (Excel, PowerPoint, Word).
• Background in handling different learning management systems is preferred.
• Ability to work collaboratively with team members.

Benefits Provided:

• Relocation Flight Ticket & Transportation
• Company Accommodation/Housing Allowance
• Annual leave: 24 days
• Medical Leave: 10 days
• Medical & Insurance Coverage
• Daily Meals (on-duty)
• 2-Year Service Reward Bonus
• Flight Ticket Allowance 
• Online/Onsite Trainings & Career Development