Data & Systems Manager

Are you an experienced data and systems expert with a passion for building effective data management practices and systems?

Greenpeace East Asia (GPEA) is looking for a Data & Systems Manager to establish and lead the best practice of data management and data governance within GPEA. Reporting to the Deputy Director – Head of Data, Insights & Strategy within the Fundraising & Engagement Department, this position is also responsible for managing the fundraising Customer Relationship Management (CRM) systems (a customized Salesforce system in Hong Kong and Taiwan, and a South Korea local system), engagement system, payment gateways, and business intelligence systems.

This role can be based in either Hong Kong, Taipei or Seoul.

Responsibilities:

• Manage a regional team across Hong Kong, Taipei and Seoul offices.
• Establish and implement effective data governance and data management practices within GPEA.
• Ensure data is handled appropriately and securely; that data privacy laws and other data handling best practices are complied with.
• Develop a data strategy to drive effective integration between fundraising database and other Greenpeace databases or systems, such as the Greenpeace websites, Finance system, mass-mailing systems and email marketing and petition systems.
• Manage the day-to-day operation of the fundraising CRM systems, engagement systems, payment gateways and business intelligence systems. Ensure that these systems are effective and fit for purpose.
• Provide information to Fundraising/Deputy Directors, Direct Dialogue teams, Supporter Services teams and other related staff with accurate data/reports required to perform their various duties in a timely and efficient manner

Requirements:
This Data & Systems Manager position requires strong team leadership, hands-on experience and knowledge in both data management and systems management in an operational environment, including but not limited to the following:

• Solid experience in establishing and implementing the DAMA Data Management Body of Knowledge (DMBOK) and data governance frameworks (such as the Data Governance Institute Data Governance Framework).
• Certified Data Management Professional or equivalent would be highly desirable.
• Experienced Salesforce Certified Administrator and prior experience with data warehouse business intelligence would be highly regarded.
• Database management, in particular the ability to query with SQL language and development.
• Degree in Information Technology, Computer Science, Engineering or related fields; post graduate degree such as Master of Business Administration would be highly regarded.

若您具有高度自發性和機動性，也願意在綠色和平東亞辦公室及全球各地出差，並且習慣用中文、英文雙語語言工作，我們歡迎您在詳讀職位說明後，投遞中英文履歷及自轉，謝謝。