What you will do / 工作內容

• Clients interaction regarding Accounts Receivable
• Regular follow-ups with clients over calls/emails or meeting if required
• Build AR contact info in Billing System
• Provide timely responses to all written correspondence inquiries regarding bills/invoices
• Regularly advise the management team of any issues with system(s) and/or payers.
• Maintain accurate and complete records concerning billing activity on all accounts.
• Follow-up on internal requests accurately and expeditiously to process information and resolve issues
• Address problems as they occur. Keep supervisor advised of area or compliance issues that may lead to untimely or inaccurate completion of claim submission/resolution.
• Achieve and consistently maintain daily, weekly and monthly productivity and quality goals as determined by department needs and standards.
• Utilize tools and resources as directed.
• Prepare & proceed Legal Attestation Letter
• Perform other tasks as assigned to support the goals of the organization.
• Ability to accurately review and bill forms and supporting documentation
• Maintain daily billing queues by working claim edits or following up on claim issues.
• Build and improve billing and collection SOP

What you should have / 工作技能

• Fluent in Mandarin
• Good Command in English
• Strong communication skill
• Mid-level to Proficient level in Excel
• Familiar with Google Suite
• Experience in restaurant operations or similar environments will be highly preferred
• Demonstrated time management and organizational skills with the ability to multitask and prioritize based on the needs of the changing business of inline
• You have a pleasant, personable manner - people like working with you
• You thrive in a fast-paced environment with well-defined goals, but ambiguity on how to get there
• Excellent written, verbal communication, and interpersonal skills, with the ability to identify and provide comprehensive solutions for diverse customer, needs at scale.
• Strong ownership and willingness to put in the extra effort to make the business successful.

Benefits / 公司福利

【公司設備/環境類】
- 提供 15/13" Macbook Pro 或 Air + iPad [產品團隊]
- 升降桌，讓員工自由調整工作模式
- 免費享用不盡的零食櫃與膠囊咖啡（我們還有啤酒 tap) 。
- 寬敞明亮的辦公室在華山文創區附近，交通方便，綠意盎然顧眼睛
- 扁平化組織結構，不設限個人發展空間

【獎金/休假/活動類】
- 年終獎金、業績獎金
- 不定期的團隊戶外活動及人氣餐廳聚餐
- 年節活動如過年尾牙、中秋烤肉等
- 到職第一年立即享有10 天休假，依據年資增加休假天數