[Multimedia] Service Program Manager (Enterprise Solution)

Updated 17 days agoIT » Technical Manager

Job Description

KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification.

We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.

For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com

Blendvision is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions. A leading brand in multimedia technology, we offer comprehensive video streaming solutions and flexible modular products with capabilities of AI-powered recommendation, data analysis and cloud service.

We’re a team of streaming technology, content aggregation experts, and growth hackers who combine technological prowess and business acumen to empower content discovery, engagement and multimedia streaming.

Responsibility:

  • Help Enterprise customers develop end-to-end cloud-based OTT Video Streaming Platform to help business growth.
  • Oversee the overall end-to-end project management, from feature & operational requirement planning, resource review, effort estimations, executions associated with development teams, risk management measurements, and post launch operations, to ensure successful service delivery and reliability.
  • Be able to take business requirements from Enterprise customers, work with both project/product engineering managers and associated cross-functional teams (i.e., product owners/managers, designers, quality assurance, customer support teams, etc…), to drive end-to-end solutions’ delivery. Define, plan, organize, control, deliver, and operate, to ensure post launch project operation efficiency and scalability.
  • Accountable for on time, on budget, high quality project delivery to meet customers’ needs. Oversee the overall resource planning, allocation and execute stakeholder & risk management, to ensure success.
  • Stakeholder management and communications: ensure project team alignment throughout project lifecycle via project updates and manage risk management.
  • Continuous improvements: facilitate and solidify project management by creating, managing, and optimizing communications and processes to improve efficiency.
  • Project management key focus:
  • Business engagement: Initiate new business/project requirements’ understanding, conduct technical feasibility & effort estimations with associated development teams. Cultivate relationships across external customer and internal engineering/cross teams, serving as the direct PM liaison for customer/cross functional teams.
  • Planning & execution: Be able to take business requirements, devise roadmap, schedule, and conduct resource management. Work closely with engineering managers and associated scrum teams, quality assurance, operation teams, to drive end-to-end solutions for on time, on budget solution delivery and reliability.
  • Demonstrate project knowledge and facilitate the development of requirements in consideration of known technical capabilities and limitations. Manage global operations’ SOP planning and execution, handling incident recovery as emergency commander to push for immediate resolution.
  • Product management key focus:
  • Manage product operations’ offering, go to market preparations, and post launch operations, handling incident recovery as emergency commander to push for immediate resolution. Serves as direct PM liaison for customer/cross functional teams.

    Requirements

    Requirements:

    • 8+ years of experience as a Project or Product Program Manager/Operations Manager, leading complex technology or service launches
    • In-depth knowledge and experience running an enterprise application project development through end-to-end software development lifecycle
    • Experience with Scrum/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent are preferred
    • Strong verbal/written communication in both Chinese & English, and data presentation skills, including ability to effectively communicate with both business and technical teams
    • Self-directed, yet highly-cooperative and flexible work style within the team
    • Requires strong attention to detail, excellent analytical, problem-solving, facilitation and communication skills. Strong leadership, judgment and decision-making abilities, being able to communicate to all levels of the organization, including top management

      Nice to Have:

      • Japanese speaking a plus
      • Experience working with remote and global teams a plus
      2
      1.3M ~ 1.7M TWD/year
      Partial Remote Work

      KKCompany

      115台北市南港區昆陽街16號

      About us

      頂尖跨國科技集團科科科技(KKCompany Technologies)為軟體服務領航者,以「多媒體串流、數位雲端、AI 應用」為技術與事業發展核心,致力於為客戶創造價值。

      科科科技相信「Innovation Made Simple」,科技能為各個產業所面臨的難題帶來解答。成立 20 年,集團旗下包含音樂串流 KKBOX、多媒體科技 BlendVision、雲端智慧 Going Cloud 等自有產品品牌。創立全球第一個合法音樂串流平台(KKBOX),運用領先的多媒體影音串流技術為用戶創造美好體驗。藉由自有品牌與服務國際大型企業客戶,累積海量數據與不斷進化的分析能力,以及豐富的品牌營運等經驗,協助企業成功推動數位轉型。服務超過千萬消費者,企業客戶遍佈全亞洲,涵蓋電信、影音媒體、線上教育、運動健身、智慧零售等不同領域產業。

      科科科技集團在東京、新加坡、台北、高雄、香港等地設有辦公室,擁有超過 500 位同仁。

      Multinational technology group KKCompany Technologies is a pioneer in the field of software services. The company is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications.

      At KKCompany, we believe “Innovation Made Simple,” and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the world’s first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more.

      KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.

      Team

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