IT Support

Job updated 7 months ago

Job Description

In general, this role will be responsible on the maintenance and internet connection troubleshooting, specifically:

  1. Maintain and optimize firewall / configuration (FortiGate, Cisco, Aruba).
  2. Setup and manage virtualization (VMware, VLAN, Proxmox).
  3. Troubleshoot user issue (Hardware/Software).


  1. Min. 2 years of working experience as IT Support/IT Infrastructure Engineer/IT System Administrator/related role.
  2. Experienced with Networking (VLSM, Load Balancing, Internet Backup).
  3. Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
  4. Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
  5. Knowledge of Unix system administration.
  6. Expertise in creating, analyzing, and repairing large-scale distributed systems.
  7. Experienced managing virtualization (VMware, VLAN, Proxmox).
  8. Experienced managing on-premise firewall / configuration (FortiGate, Cisco, Aruba). 9
  9. Perform routine/scheduled audits of the systems, including all backups.
  10. Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
  11. Experienced with OpenVPN.
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4.7M ~ 5.2M IDR / month
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About us

MIFX is a pioneer trading platform in Indonesia that is backed by a 22 years old market leader in the industry, Monex Investindo Futures. We are a futures broker facilitating forex, commodities, and index trading that is fully regulated and complies with BAPPEBTI regulations.

MIFX focuses on making the trading process #SemudahItu by prioritizing easy access, trading education, and providing the lowest prices to start trading where traders can buy 0.01 micro lots from our platform.

Led by a solid marketing-technology team that leverages lean analytics and agile product development with a vision of creating the most seamless trading experience for the millennial generation through the MIFX platform, we are proud to continuously growing our volumes by improving our customer experience and people's experience for sure to grow with us.

We are looking for more talents to create a positive impact.
#SemudahItu join us and be part of Indonesia's next largest fintech company!
Are you ready to be a part of MIFX for the upcoming “big wave”?


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