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Job Description


You will be responsible for ensuring our IXT Core customers are empowered to grow and succeed while being the voice of customer to inform OneDegree’s product roadmap and development. As a member of an entrepreneurial team, you will be expected to wear many hats and take on various leadership capacities. If you are passionate about transforming an industry and empowering customers, this is the role for you.


  • Lead the sales process and continued efforts to support, grow and retain our customers.
  • Identify expansion opportunities, develop effective, customer-specific outreach strategies, and assist in converting those opportunities.
  • Be a partner and trusted advisor to senior executives at insurance organizations to accelerate digital transformation by leveraging the IXT Core solutions.
  • Manage strategic IXT Core implementation projects including planning, prioritization, budgeting, resource allocation, and risk mitigation.
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.
  • Drive customer outcomes, product adoption and customer experience.
    - Expand our revenue in accounts through new sales and up-sell opportunities.
    - Influence future lifetime value through higher product adoption and customer satisfaction.
    - Reduce churn and drive new business growth through greater advocacy and reference ability.
  • Work closely with the leadership team to align on strategy, product planning, and new opportunities.



  • 5+ years experience working in a customer-facing role.
  • Experience with leading teams, driving new and expansion sales, driving technology adoption and leveraging best practices.
  • Excellent customer service skills and a knack for developing strong relationships.
  • Naturally curious, with excellent critical-thinking skills and a startup mentality.
  • Resilient and adaptable, and thrives in a fast-paced environment.
  • Can manage multiple priorities.
  • Excellent verbal and written communication and presentation skills.
  • Fluent in English and Chinese.

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About us

OneDegree 團隊成立於2016年,已累計獲得包括BitRock Capital、數碼港投資創業基金、國泰創投等著名投資機構超過3,000萬美元融資。旗下OneDegree Hong Kong是首間獲得授權於香港經營虛擬保險業務的科技保險公司,合作夥伴計有慕尼黑再保險及法國再保險等領先業界的再保險公司。旗下另一公司OneDegree Global則致力為保險公司和保險服務商提供數位解決方案,為業內領導者打造全新保險體驗。


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