Job updated 3 months ago
Actively Reviewing Resumes

Job Description

身為顧客關係經理,讓銷售與產品開發團結一致。

負責客戶生命週期的健康情況, 挖掘痛點提供解決方案,為客戶以及企業創造附加價值。

1. 長期客戶關係管理,包含軟體長期訂閱、關係行銷、客戶聯繫

2. 關心客戶目標與需求,並提供的個人化支援

3. 掌握公司產品進度,並激發客戶對新、開發中產品的興趣與期待

4. 產品技術支援與培訓,確保客戶順利採用並熟悉系統應用

5. 密切監控客戶滿意狀況,並透過引導式問題衡量滿意度

6. 完成續約、訂閱之合約擬定與簽約

7. 經銷、合作廠商之關係維護與行銷推進

8. 客戶合作之企劃提案與定期關係維繫會議之制定執行

※關鍵軟體產品: AIoT產品、CDP顧客數據平台

※態度上,我們希望你是一位勇於挑戰,有高度成就動機,渴望任務成功,有著積極態度和解決問題的能力,和我們一起前進,團隊合作達成目標!

1
2 years of experience required
40,000 ~ 60,000 TWD / month
Managing staff numbers: not specified
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Logo of 聚典資訊 Ret[AI]ling Data.
聚典資訊 Ret[AI]ling Data
Artificial Intelligence / Machine Learning
11 - 50 people

About us

聚典資訊,為台灣最注重消費者體驗與人工智慧整合之智慧零售諮詢公司,希冀為虛實通路的最佳展招諮詢公司,都市線下零售空間提供再發展的成長機會,亦提供線上零售面臨實體互動體驗有最適活動場景。現階發展,以零售品牌連鎖業,開發展店零售選址之優化,提供考量區域宜居度、城際移動力、商圈消費力之寬面向、多層次、全渠道之智能導航選址決策之視覺化圖資系統。未來結合過去亞太區零售諮詢經驗,以亞洲第一大之零售數據諮詢公司為願景。 

Ret[AI]ling Data Enterprise, which focuses on the integration of consumer experience and artificial intelligence(A.I.) in Taiwan. Providing the best O2O (online to offline) expansion consultation in retail industry, positioning the expansion ability to urban entity storefronts, moreover, providing the most suitable physical interaction experience space for online stores. At the current stage of development, we specialize in optimizing store sites selection for retail chains. In addition, we will integrate our past retail consulting experience in the Asia Pacific region and are committed to becoming one of the most outstanding retailing expansion consulting company for smart retailing in Asia.


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