作為數位行銷顧問,您將與我們的全球網路領導者合作,為其客戶提供更愉快的客戶體驗。支持網路巨頭的業務客戶進行Adwords的線上行銷和廣告活動。
您還需要執行以下工作職責:
- 透過電話、電子郵件或聊天與客戶溝通,解決與Adwords平台互動有關的任何問題。
- 管理網路巨頭與其客戶之間的關係,透過提供諮詢建議和銷售解決方案,促使業務成長。
- 告訴我們如何變得更好,並充當用戶/廣告商的代言人,向網路巨頭提供產品和流程改進的機會。
- 履行管理隨時可能分配給您的其他職責和責任,以及在TDCX組織中您的僱用類別內,有效實施、維護和持續改進ISO9001和ISO18295-1品質管理系統。
我们正在寻找的人才:
- 至少拥有学士学位,任何领域均可,最好是广告或营销领域。
- 在英语和您的母语中具备卓越的沟通能力。
- 1-2年客户支持经验将是额外的优势。
- 欢迎应届毕业生申请。
- 对社交媒体、在线营销或在线广告有热情。
- 具有创造性思维和理解客户需求的能力。
- 强大的沟通技巧和说服、提出论点的能力。
- 以有组织和结构的方式工作的能力。
- 卓越的注意力细节。
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundred of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.