CakeResume 找工作

Gogoro直營服務中心誠摯邀請您與我們一起撒下改變世界的種子! 你是Gogoro的品牌代言人，你會帶領客人使用Gogoro產品並為客人創造屬於他的生活型態。你能洞察客戶的需求，為客戶打造個人化的騎乘

Interact and communicate with customers through online chat Answering customer inquiries and needs, and addressing related questions Quickly and adeptly resolve a variety of issues encountered in the business handling process, based on the problems raised by customers and the challenges they face Actively promote company products and special offers to customers Work collaboratively with the operations department to ensure seamless service delivery Shift rotations Based in Philippines, Manila.

我們正在尋找對於資訊行業人才招募以及客戶溝通有興趣的新同伴。火眼金睛的資深識才伯樂或是喜歡與工程師對話的活潑新鮮人歡迎與我們聊一聊。 這份工作需要您發揮以下長才/特質

職務內容 • 客戶中英文郵件回復。 • 客戶電話接聽。 • 測試進件及報告處理。 • 解決客戶問題，追蹤事宜。 • 上級交辦事項。

1. 房間安排事宜，如：訂房、排房、check in、check out 等。 2. 處理帳務事宜，如：收款、核帳、查帳等。 3. 接待旅客，並提供相關服務。 4. 提供旅客當地旅遊諮詢服務，並協助安排旅行計畫、接送等事宜。

【工作內容】 - 梳理客戶需求，協助客戶接入並應用公司產品； - 協助售前及售後服務，展示軟體說明其特點及應用、規劃及進行教育訓練、導入及建置工作。 - 針對客戶業務場景，建立FAQ知識庫等，並做好客

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Deskripsi Pekerjaan Mengatur dan followup pesanan customer Menjelaskan spefikasi dan rekomendasi produk Handle komplain cust memastikan kepuasan pelayan customer Memberikan informasi produk, promosi, dan layanan yang ditawarkan oleh perusahaan. Membantu pelanggan dalam proses pembelian, termasuk pengecekan stok, pemesanan, dan pembayaran Memahami dan mempromosikan fitur produk atau layanan yang ditawarkan Mengarsipkan semua interaksi dengan pelanggan dan transaksi yang dilakukan Menyediakan lapo

Mission: Our client has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to follow the clients' steps and bring about the best experience possible with the products, via email, phone, and chat. The role will give you the opportunity to: • Help customers have the best experience possible with

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