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職務內容 • 客戶中英文郵件回復。 • 客戶電話接聽。 • 測試進件及報告處理。 • 解決客戶問題，追蹤事宜。 • 上級交辦事項。

1. 房間安排事宜，如：訂房、排房、check in、check out 等。 2. 處理帳務事宜，如：收款、核帳、查帳等。 3. 接待旅客，並提供相關服務。 4. 提供旅客當地旅遊諮詢服務，並協助安排旅行計畫、接送等事宜。

【工作內容】 - 梳理客戶需求，協助客戶接入並應用公司產品； - 協助售前及售後服務，展示軟體說明其特點及應用、規劃及進行教育訓練、導入及建置工作。 - 針對客戶業務場景，建立FAQ知識庫等，並做好客

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Mission: Our client has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to follow the clients' steps and bring about the best experience possible with the products, via email, phone, and chat. The role will give you the opportunity to: • Help customers have the best experience possible with

職缺描述 你是一個全方位的小助手，進來後會學習到如何與客戶溝通，如何銷售，如何經營社群以及了解到如何處理各類的行政事項還有影片攝影及商品拍攝！ 你的角色將必需在有限的時間與

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with t

As a Customer Service Representative at beflo, your primary responsibility will be to provide exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. You will serve as the main point of contact for customer interactions, handling various channels such as email, live chat, and phone calls. Fluency in English is required for effective communication with English-speaking customers. Key Responsibilities: 1. Responding to customer inquiries:

▍工作內容 ◆ 客戶服務 經銷商聯繫窗口，訂單處理、商品諮詢 ◆ 拓展市場 電話陌開、通路陌開、標案陌開、競品調查 ◆ 客戶維護 教育訓練、巡店、維護客戶關係 ◆ 標案執行 陌開、備標、執行 ◆ 行政庶務 電

Customer Service Representative w/ English and Mandarin fluency Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality. Ability to liaise with other departments as necessary Identify process improvement opportunities and raise through the appropriate forum Support customers directly on the ground at major events around the world Any other tasks as required