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智選家致力打造以新創3C為主的垂直電商平台， 通過各種形式創造有溫度的科技生活入口。 而在用戶購物旅程當中，我們更是期待以提供優質的顧問式服務， 無論是對於商品本身、購買流程、售後

【工作內容】 • 協助終端用戶理解產品，並提供基礎技術支援 • 建立產品售後服務流程與持續提供更好的用戶體驗 • 與行銷/業務部門夥伴，合作經營國內外使用者社群/官方商城 • 其他主管交辦工

Monitor and maintain team performance of Customer Service (E-commerce and Fintech) Responsible for daily, weekly, monthly reports for Customer service team Responsible to provide resolution for customer complaints and escalation for the advices Analyze challenges in team and able to solve cases in daily operation

• 初步檢查及維修Tesla電動汽車 • Fast 項目，例如輪胎檢查更換，車門把手檢查更換，12V電池更換(由技師判斷)，DD(交車聲明)維修項目處理 • Ludicrous 項目，例如配件安裝，遙控器電池更換 • 維修零件更換(技師查修)，例

Responsibilities • Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests. • Manage the vendor performance and cost control with the effective tools and skills. • Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla. • Order the supplies and facility maintenance. Well manage the cleaning vendor. • Answer phones, directing calls to appropriate staff and tak

for an Assistant Service Manager/ Service Manager to work on one of the most progressive vehicles in the world. This position is customer facing, so personality and technical ability go hand in hand. Excellent Oral and Written communication required. If you are interested in driving a positive customer experience, we are interested in speaking with you. We are looking for self-motivated team players with a positive attitude! We seek individuals who value customer satisfac

工作內容: 1. 招待親臨保養廠的顧客並提供解決方案 2. 協助汽車出險理賠相關事宜承辦 3. 協助保險理賠車身估價 4. 跟進保修車輛開單、進度掌控、品質監控 5. 解決顧客面臨的技術

The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer servic

Responsibilities: • To address any customer concern with the highest level of response and attention. • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention. • Accurately record issues and data into Management System. • Conduct Transactions with system; walk customer through correction and provide summary. • Communicate estimated completion time, regular updates and follow through on each customer ve

智選家致力打造以新創3C為主的垂直電商平台， 通過各種形式創造有溫度的科技生活入口。 而在用戶購物旅程當中，我們更是期待以提供優質的顧問式服務， 無論是對於商品本身、購買流程、售後