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1. Setup and Maintain customer computers, server and network infrastructure 2. Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.) 3. Handle incoming phone call and escalation of problems 4. Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections 5. Update information on Help desk Ticketing

1. Responsible for completing the on-site implementation of the company's software sales to customers 2. Responsible for demand research and pre-sales support of the implemented software 3. Assist the project manager to control the progress and quality of the project to ensure that the implemented project is completed as planned 4. Responsible for completing the preparation of project implementation documents 5. Responsible for completing the review work of related projects and writing

Penempatan : Kantor Pusat (Jakarta Timur) Gaji : Rp. 7 juta atau Nego tiable Kualifikasi : Usia Maksimal 40 tahun Pendidikan minimal Diploma III , S1 lebih diutamakan (System/Teknik Informatika) Pengalaman minimal 5 tahun dibidang System Informasi Mampu men develop atau mengembangkan aplikasi sesuai kebutuhan perusahaan Memahami core banking system dan akuntansi lebih diutamakan Menguasai PHP, Phyton, Java, html, mysql, android dll Menguasai Management database, server dan data center Menjadi ni

We are a pioneering AI Computer Vision company seeking a dedicated and adaptable Tech Support Engineer to join our team. This role requires a unique blend of technical expertise and flexibility, as you will be supporting our innovative AI-driven products and services across varying shifts, including both day and night hours. Your contribution will be vital in ensuring the continuous and efficient operation of our cutting-edge technologies.

Job Responsibilities: Dive into the complex system, development cycle, and development culture in your very first day of internship. Work on high-impact projects. Write up clean and maintainable supporting documentation. Continually grow both professionally and personally through various learning and development opportunities.

- Support AI, Automation, Research (Analysing, labelling and annotating, providing improvement suggestions, preparing content and materials); - Support in creating Project documentation (Requirement Document, Business Flow, Business Content/Video creation, Testing scenario etc); - Support Operational Task (debugging, user support, collect feedback etc); - Conduct QA testing.

Analyze Security, Application System, Database, and Networking work process related to IT. Arrange and provide recommendations regarding IT & System Audit tools. Responsible to present written and oral audit reports. Follow up on audit findings to ensure that auditee take the corrective action. Prepares and ensure that audit finding documents exists to support the completed audit and conclusion. Evaluate and provide recommendations to develop effectiveness & efficient work environment. #VCF2023

Develop and maintain e channel applications to support banking activities Collaborate within cross-functional team Depending on your level of experience, reviewing code and acting as subject matter expert for junior in the team #VCFest2023

UAT adalah aktivitas pengujian yang bertujuan untuk mengetahui apakah produk yang telah dikembangkan sesuai dengan kebutuhan user Dapat dikatakan, UAT adalah tahapan terakhir dari pengujian software dan harus dilakukan. Fokus utama dari UAT adalah memastikan bahwa pengguna merasa nyaman saat menggunakan produk tersebut dan dapat menyelesaikan masalah dari user . Setelah mengadakan UAT, langkah selanjutnya adalah user dapat melaporkan isu-isu, mengusulkan perubahan atau fitur tambahan.

Responsibilities Report to the product manager and work closely with the product management team Collaborate with the leadership team to ensure the product is aligned with the company's vision Coordinate with engineer, quality assurance, support engineer, business operation, and other teams Recommend and implement product strategies consistent with the company's vision Develop and manage the product requirement documentation Ensure products and releases are launched correctly and on schedule Inc