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1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor

Multinational technology group KKCompany Technologies is a pioneer in the field of software services. The company is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe “Innovation Made Simple,” and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is

生產、創造更好的分配、成就更美好的生活與社會。 我們正在尋找對技術支援及維運充滿熱情的 Tech Support Engineer。在這裡，您的工作將為每日運行的業務提供不可或缺的協助，並支援第一線客服同仁排除客

請先來我們的網站逛逛吧！ https://www.ematicsolutions.com/tw/ # 工作內容 針對客戶或者公司內部的需求，應用數據與機器學習的概念與理論，協助設計解決方案，解決客戶行銷人員面臨到的問題。 協助設

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback to op

Key Responsibilities - Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. - When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements. - Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. - Provides highly visible customer support thr

算管理，並生成碳盤查報告與清冊，協助企業應對全球氣候變遷下的產業技術解方。 About the role： As a Technical Support Engineer, you will be a crucial part of our customer success team, responsible for providing exceptional technical support and assistance to our CMS customers. You will be the frontline of customer support, addressing inquiries, troubleshooting issues, and ensuring

The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems

動見科技從影像 AI 演算法開發到使用者網站平台，打造一個為商業車隊賦能的車隊管理服務，並逐步擴大服務面向。這套已經獲得國內外大型企業採用的解決方案正在尋求一位有經驗的FAE客

Responsibilities 1. 產品相關技術支援 Required Skills -- You need: All, or at least most, of these 2. 端點資安產品的熟悉度(ex. AV、EPP、EDR、UEBA)。 3. 了解網路架構原理、封包、DNS等協定。 4. 能夠進行作業系統/網路障礙排除。 5. 熟悉Linux / Windows