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We are a pioneering AI Computer Vision company seeking a dedicated and adaptable Tech Support Engineer to join our team. This role requires a unique blend of technical expertise and flexibility, as you will be supporting our innovative AI-driven products and services across varying shifts, including both day and night hours. Your contribution will be vital in ensuring the continuous and efficient operation of our cutting-edge technologies.

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

[公司描述] ABConvert為一個Shopify專用的價格測試(A/B測試)的Saas產品，為電商商家提供即時的價格A/B測試、事件數據收集、統計報表分析等服務。 [工作職稱] 客戶支援工程師 - 兼職 [工作內容] 1. 協助用

職務： OPSWAT 目前正在招募 (資深) 技術支援工程師加入我們的客戶支援團隊。(資深) 技術支援工程師負責管理客戶問題，以確保客戶問題得到快速且滿意的解決。同時也致力於指導和帶領他人參與支援

We are seeking an experienced support engineer capable of independent problem solving capabilities. A support engineer who possesses an understanding of Blockchain technology like web3 and apps use cases. The candidate will work closely with Technical Team and Customer Service Supports, internal and external Engineering teams for the products he/she will be engaged in. Your work will ensure the Customer Service team meets all its commitments and has the knowledge and capabilities to deliver best

Key Responsibilities - Understand, research, and resolve internal and external application and systems issues of moderate difficulty. Independently learn and investigate customer's high-value problems (HVP), systematic bugs or systematic software failures. - Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases. - Participates in product design, testing, and documentation reviews as appropriate. Participate in user conferences. - Provide off-hours cus

Key Responsibilities - Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. - When necessary, work closely with customers to optimize tool performance to meet customer process and integration requirements. - Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Requirem

In this role, you will be the support engineer/project leader to give our users the most effective/professional IT services on their sites (store, warehouse, office) & according to your potentiality, become the future IT leader. 【Who you are?】 You are fluently bilingual English and Chinese You are with strong leadership and good communication skill You are strongly passionate about IT innovation and technology, and like to share and contribute You are curious, creative and demanding, enjoy

Qualifications • Work authorization (Required) • Associate (Preferred) Job Content • Team up with IT groups for Windows environment support • Printer/fax/copier and Video conference equipment configuration and maintenance • OA/RD tickets/requests follow-up and urgent incident escalation in day-to-day work • Routine desktop/laptop hardware and software installation and troubleshooting, including • virus/malicious programs clean up on problematic Windows clients • IT hardware inventory (laptop/des

工作內容 職務性質全職需求人數2至4人職類系統維護／操作人員,資料庫管理人員,資訊設備管制人員職務說明 【職務介紹】 •具英語溝通能力，負責與客戶說明軟體的操作與使用方式 •線上通過電