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1.協同客戶進行先進製程開發與支援。 2.新裝置製程導入及新技術開發。 3.維持現有POR(Process Of Record)優勢及擴大市佔率。 4.理解客戶製程issue需求的本質，進行構思、 實驗、評價及分析等，提供解決

1.半導體設備之技術支援、Trouble-shooting，致力於提高客戶滿意度及公司營業額最大化，成為客戶與開發設計部門之間的橋樑。 2.根據客戶需求進行After service後期銷售，以技術觀點提出企劃提案，配合Sales營

Your main responsibilities: -Provide technical support / recipe setup at customer sites. -Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation. -Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms. -Responds to emergency service calls as required. -Instructs customer operating technicians on system operation and maintenance. -Help the sales dep

Design and development of intelligent manufacturing solutions for factory automation, manufacturing scheduling and dispatching, decision making and engineering analysis. Heterogeneous data integration and corresponding solution design and development. Server maintenance and related setting supports, including routine upgrade, troubleshooting with AP teams, high-availability architecture, virtual machines solutions, firewall rule, IIS, Nginx, database middle etc. Engineering defense systems manag

Quality Assurance and Safety Compliance: Ensure that all services and repairs comply with industry standards, safety regulations, and company policies. Participate in quality assurance processes and audits. Equipment Maintenance and Repair: Perform routine and emergency maintenance on various types of equipment. Diagnose complex issues and execute repairs. May also involve upgrading equipment or installing new systems. Technical Support and Troubleshooting: Provide advanced technical support to

Key Responsibilities - Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. - When necessary, work closely with customers to optimize tool performance to meet customer process and integration requirements. - Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Requirem