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Analyze Security, Application System, Database, and Networking work process related to IT. Arrange and provide recommendations regarding IT & System Audit tools. Responsible to present written and oral audit reports. Follow up on audit findings to ensure that auditee take the corrective action. Prepares and ensure that audit finding documents exists to support the completed audit and conclusion. Evaluate and provide recommendations to develop effectiveness & efficient work environment. #VCF2023

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor

Responsibilities工作責任 提供即時的第一層技術支援。 當問題無法解決時，協助第二層技術團隊了解問題的並確認該問題解決方式的可行性。 與團隊成員分享資訊，協助持續改善客戶支援的品質。 與產品管理

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif

技術支援工程師 1. 處理國內外客戶所提出產品相關應用的技術問題，並提供客戶技術支援服務。 2. 協助開發新產品，在新產品上市前，進行應用和測試。 3. 配合客戶的需求，安裝設備與處理

排除第一線技術問題以維護產品的正常運作，並且擔任公司與客戶之間以及公司內部跨部門之間的橋樑。 主要工作內容： 1. 提供產品經理相關的技術支援 2. 紀錄產品相關的問題、追蹤處理

化伺服器容量和效能以滿足網路流量的需求。 制定資料安全，備份，封存以及復原的流程。 培訓初級IT人員，為現場技術人員提供遠端技術支援。 增強網路安全，並記錄網路流程、維修和佈線佈局。 10.

委託公司: 全球大型家具家飾品牌 1.Conduct technical and business analysis, testing, planning, and implementation of IT projects to ensure effort for the infrastructure is focused on true business value. 2.Plan, prepare, communicate clearly and cooperate closely with a local and foreign team of various professions for smooth implementation & maintenance. 3.Provide technical and infrastructure support to the superuser and liaise effectively with the vendor

【 Our Value 】 在全球數位化快速變革的環下，友達秉持著努力探索、推進科技疆界的使命， 透過創新技術創造無限可能！而我們的軟體解決方案團隊，扮演創新技術引領者的關鍵角色，透過創新探索、軟硬