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[Roles & Responsibility] ● Proactive approach to service quality, mitigation partner and customer POC and troubleshooting. ● To carry out further diagnosis & isolate on immediate attack events and do an escalation and notification if necessary. ● Escalation point from L2 analyst ● DDoS or CC attack event analysis, report writing and presentation. ● Technical support and ticket handling. ● Write technical documents such as console handbook, operation plan. ● Strong understanding of IT operations

Generate new business from your own prospect/existing customers and company's prospect customers. Focus on Chinese accounts relates, no limitation to all VN local freehand business. 从自己的潜在客户/现有客户和公司的潜在客户中产生新业务。专注于中国客户，不限于所有越南本地Freehand业务. Achieve the sales

We are looking highly energize talents to be part our future leader in Project Operation Team who will be in charge in: Ensuring impactful project delivery Leading & hosting events/projects Managing project journey & stakeholders Mitigating project risks Controlling and reporting projects progress & completion

We are looking highly energize talents to be part our future leader in Project Operation Team who will be in charge in: Ensuring impactful project delivery Leading & hosting events/projects Managing project journey & stakeholders Mitigating project risks Controlling and reporting projects progress & completion