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Melayani keluhan dan kebutuhan client Melakukan laporan terkait keluhan dan kebutuhan client kepada divisi terkait Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan. Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan. Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan

第一線的工程師，解決User的設備問題、會議室設備維護、印表機Trouble shooting

工作內容: - 為客戶提供第一級支援並調查應用系統相關問題 - 與工程師團隊合作診斷根本原因並解決應用系統相關問題 - 參與測試以驗證和理解應用程式邏輯和行為 - 利用工單系統管理問題回

Interact and communicate with customers through online chat Answering customer inquiries and needs, and addressing related questions Quickly and adeptly resolve a variety of issues encountered in the business handling process, based on the problems raised by customers and the challenges they face Actively promote company products and special offers to customers Work collaboratively with the operations department to ensure seamless service delivery Shift rotations Based in Philippines, Manila.

1. 負責電話開發找出潛在客戶、約訪新客戶。 2. 透過電話或郵件等方式，持續追蹤、經營並維繫客戶。 3. 建立、記錄並維護顧客資料（如：聯繫記錄、顧客反應等相關記錄）。 4. 提供來電客戶諮詢服

1. 拜訪既有經銷商，維繫穩定客戶關係。 2. 開發潛在客戶，拓展新市場。 3. 負責國內外業務接洽及訂單處理。 4. 負責產品報價及產品展示，並處理帳款回收相關事宜。 5. 負責業務推展，傳達

資料庫/客服紀錄匯總/ 服務資料回饋 8. 其他主管交辦事項 The Service Support will work directly with customers and internal departments to meet the service needs of the product line. The goal is to take care of the accurate and timely transmission of information to all involved parties in order to ensure high service quality. Main Responsibilities ＆ Tasks: • A single contac

Job overview : The Service Engineer will provide the best and timely services to the customers to create a seamless experience and provide passionate customer orientation. The Service Engineer will take care of installation, commissioning, user training, troubleshooting, repair, calibration and annual maintenance contract services of ZwickRoell products. The Service Engineer will work independently with support from Senior when needed, utilizing training and experience to determine the best cour

【工作職責】 線上文字客服回覆處理。 客戶關係維護及客訴案件處理、維護客戶關係，及時解決客戶問題。 具有良好的跨部門溝通能力，確保客戶問題得到適當跟進和解決。 透過與其他部門之間的橫

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined a