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Taipei City, Taiwan
CRM Specialist
Mid-Senior level
【工作內容】 1、實時在線回覆用戶的各種諮詢，或通過郵件回復用戶提交的諮詢工單。 2、為平台用戶提供專業的區塊鏈產品諮詢服務。 3、安撫客戶，提高質量和客戶滿意度。 4、識別和評估客戶的需
33K ~ 47K TWD / month
1 years of experience required
No management responsibility
【Who we are ?】 Hytech是一個年輕、充滿活力的團隊，專注於推動金融科技行業的企業技術轉型，是全球領先的管理技術諮詢公司。創新思維和扁平化的管理，讓團隊成員以公開、透明的方式自在工作，也為全
40K ~ 100K TWD / month
2 years of experience required
No management responsibility
【職能範圍】 客服運營：負責協助客戶透過網路平台進行相關操作，並解答疑問。 問題解決：能夠迅速且有效地解決客戶遇到的問題，提供優質的客戶服務體驗。 業務引導：指導客戶了解和使用平台提
43K ~ 48K TWD / month
No requirement for relevant working experience
No management responsibility
【工作內容】 1. 回覆客戶相關詢問(文字聊聊) ，提供正確資訊並即時解決客戶問題。 2. 訂單相關問題處理、進度追蹤 3. 具信件客服經驗、高文字靈敏度者尤佳 4. 客服平台系統操作與執行 【具
40K ~ 50K TWD / month
3 years of experience required
No management responsibility
