CakeResume 找工作

「Fast, Smart, and Simple.」 gogoout 是跨國租車平台，提供快速、智慧、簡單上手的租車服務，以貼近使用需求的科技力，支援旅客成行的最後一哩路。 使用 gogoout，你可以瀏覽世界各地的在地車行，自由挑選奢華至平價的車

「Fast, Smart, and Simple.」 gogoout 是跨國租車平台，提供快速、智慧、簡單上手的租車服務，以貼近使用需求的科技力，支援旅客成行的最後一哩路。 使用 gogoout，你可以瀏覽世界各地的在地車行，自由挑選奢華至平價的車

Do Crescendo Lab is a start-up company that develops and provides MarTech tools to help branded companies with their 1to1 marketing, and has also been named Gold Technology Partner in Taiwan for two consecutive years. It now has more than 500 clients, including major companies in three countries. Our main products, MAAC and CAAC, have AI and automation as our strengths and help brand companies realize more effective consumer communication from the three aspects of marketing, customer

Gogoro直營服務中心誠摯邀請您與我們一起撒下改變世界的種子! 你是Gogoro的品牌代言人，你會帶領客人使用Gogoro產品並為客人創造屬於他的生活型態。你能洞察客戶的需求，為客戶打造個人化的騎乘

Interact and communicate with customers through online chat Answering customer inquiries and needs, and addressing related questions Quickly and adeptly resolve a variety of issues encountered in the business handling process, based on the problems raised by customers and the challenges they face Actively promote company products and special offers to customers Work collaboratively with the operations department to ensure seamless service delivery Shift rotations Based in Philippines, Manila.

我們正在尋找對於資訊行業人才招募以及客戶溝通有興趣的新同伴。火眼金睛的資深識才伯樂或是喜歡與工程師對話的活潑新鮮人歡迎與我們聊一聊。 這份工作需要您發揮以下長才/特質

職務內容 • 客戶中英文郵件回復。 • 客戶電話接聽。 • 測試進件及報告處理。 • 解決客戶問題，追蹤事宜。 • 上級交辦事項。

1. 房間安排事宜，如：訂房、排房、check in、check out 等。 2. 處理帳務事宜，如：收款、核帳、查帳等。 3. 接待旅客，並提供相關服務。 4. 提供旅客當地旅遊諮詢服務，並協助安排旅行計畫、接送等事宜。

【工作內容】 - 梳理客戶需求，協助客戶接入並應用公司產品； - 協助售前及售後服務，展示軟體說明其特點及應用、規劃及進行教育訓練、導入及建置工作。 - 針對客戶業務場景，建立FAQ知識庫等，並做好客

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems