-Logging all the incoming ER's, non-conformances, complaints.
-Tracking and resolving external requests.
-Storing documentation like certificates and statements in TRM Tracker.
-Responding to complaints, the interaction between Supplier and Buyer.
-Worked towards BRC accreditation from ISO 9001 along with the Quality department.
-Helped in creating a HACCP system in the company.
-Trained different departments in the implementation and integrity of the HACCP system.