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Abby Luo
Graduate Assistant @ University of Texas at Austin
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Abby Luo

Graduate Assistant @ University of Texas at Austin
A flight attendant seeks to bring 8 years of customer service experience to a UX designer position in a goal-oriented, fast-paced tech environment.
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University of Texas at Austin
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University of Texas Austin
Taipei City, Taiwan

职场能力评价

专业背景

  • 目前状态
    待业中
  • 专业
    UX 设计师
  • 产业
    消费品
  • 工作年资
    6 到 10 年 (小於 1 年相关工作经验)
  • 管理经历
    我有管理 1~5 人的经验
  • 技能
    figma
    sketch
    zeplin
    Photoshop
    Adobe XD
    ui/uxdesign
    PowerPoint
  • 语言能力
    English
    进阶
    Chinese
    母语或双语
  • 最高学历
    硕士

求职偏好

  • 预期工作模式
    Intern
    对远端工作有兴趣
  • 希望获得的职位
    Product Designer (UI/UX)
  • 期望的工作地点
    Taipei, 台灣
    Boston, 麻薩諸塞美國
    Chicago, 伊利諾伊州美國
    Seattle, 華盛頓美國
    Austin, 德克薩斯美國
  • 接案服务
    兼职接案者

工作经验

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Graduate Assistant

2023年1月 - 现在
Lead a team of 4 to conduct interactive workshops with 3,000+ students and iterate the curriculums by synthesizing data. Analyze data to understand student's needs and design data visualization to communicate with a larger audience.

Product Design Intern

CKOY
实习生
2022年6月 - 2022年8月
3 个月
he position involved creating end-to-end user experience for both physical and digital products. My responsibility included designing wireframes and interactive prototypes of a desktop/ mobile website to streamline the user experience, creating email campaigns for 900+ subscribers with A/B testing to increase conversion rate, conducting user research with 50+ stakeholders to extract prioritized product requirements, and designing cross platforms marketing materials with style guides to increase monthly impressions

Flight Attendant

2013年12月 - 2022年5月
8 年 6 个月
Ensuring service quality by planning and prioritizing tasks, optimizing 300,000+ customers’ travel experience by actively listening and communication skills, and collaborating efficiently with people from more than 5 countries to promote onboard safety by paying attention to details

学历

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Master of Science (MS)
UX Research & Design
2022 - 2024
4/4 GPA
简介
Conducted evaluation with a focus on usability and accessibility of the website via user testing, heuristic evaluation, and manual review. Design a mobile app from sketch to interactive prototyping with 3 iterations via user testing with more than 40 participants.
Non-Degree Program (e.g. Coursera certificate)
Human-Center design
2020 - 2021
简介
Earned the knowledge about HCI, research methods, design principles, evaluation techniques.
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Bachelor’s Degree
Land Economic - Urban planning
2009 - 2013
简介
Focus on balancing resource distribution based on the user needs and developing requirement.