Avatar of Abby Luo.
Abby Luo
Graduate Assistant @ University of Texas at Austin
列印
Avatar of the user.

Abby Luo

Graduate Assistant @ University of Texas at Austin
A flight attendant seeks to bring 8 years of customer service experience to a UX designer position in a goal-oriented, fast-paced tech environment.
Logo of the organization.
University of Texas at Austin
Logo of the organization.
University of Texas Austin
Taipei City, Taiwan

職場能力評價

專業背景

  • 目前狀態
    待業中
  • 專業
    UX 設計師
  • 產業
    消費品
  • 工作年資
    6 到 10 年 (小於 1 年相關工作經驗)
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    figma
    sketch
    zeplin
    Photoshop
    Adobe XD
    ui/uxdesign
    PowerPoint
  • 語言能力
    English
    進階
    Chinese
    母語或雙語
  • 最高學歷
    碩士

求職偏好

  • 預期工作模式
    實習生
    對遠端工作有興趣
  • 希望獲得的職位
    Product Designer (UI/UX)
  • 期望的工作地點
    Taipei, 台灣
    Boston, 麻薩諸塞美國
    Chicago, 伊利諾伊州美國
    Seattle, 華盛頓美國
    Austin, 德克薩斯美國
  • 接案服務
    兼職接案者

工作經驗

Logo of the organization.

Graduate Assistant

2023年1月 - 現在
Lead a team of 4 to conduct interactive workshops with 3,000+ students and iterate the curriculums by synthesizing data. Analyze data to understand student's needs and design data visualization to communicate with a larger audience.

Product Design Intern

CKOY
實習生
2022年6月 - 2022年8月
3 個月
he position involved creating end-to-end user experience for both physical and digital products. My responsibility included designing wireframes and interactive prototypes of a desktop/ mobile website to streamline the user experience, creating email campaigns for 900+ subscribers with A/B testing to increase conversion rate, conducting user research with 50+ stakeholders to extract prioritized product requirements, and designing cross platforms marketing materials with style guides to increase monthly impressions

Flight Attendant

2013年12月 - 2022年5月
8 年 6 個月
Ensuring service quality by planning and prioritizing tasks, optimizing 300,000+ customers’ travel experience by actively listening and communication skills, and collaborating efficiently with people from more than 5 countries to promote onboard safety by paying attention to details

學歷

Logo of the organization.
Master of Science (MS)
UX Research & Design
2022 - 2024
4/4 GPA
簡介
Conducted evaluation with a focus on usability and accessibility of the website via user testing, heuristic evaluation, and manual review. Design a mobile app from sketch to interactive prototyping with 3 iterations via user testing with more than 40 participants.
Non-Degree Program (e.g. Coursera certificate)
Human-Center design
2020 - 2021
簡介
Earned the knowledge about HCI, research methods, design principles, evaluation techniques.
Logo of the organization.
Bachelor’s Degree
Land Economic - Urban planning
2009 - 2013
簡介
Focus on balancing resource distribution based on the user needs and developing requirement.