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Kerala State Board

Jetking Infotrain

IT-OPS ENGINEER

Akhil S I have over five years of experience as an UI/UX designer. By incorporating data analysis and user interview, I have assisted many business...

Akhil S

OPT IT Technologies

Providing Hardware and software support for Windows Devices, Apple Devices in Mara Studios Pvt. Ltd. 
 		 Assisted in creation and the deployment of company policies and procedures governing system security, email 
 	 and Internet usage, access control, and incident response. 
 		 Need to provide IT support Remote location sites 
 		 Implementation of Data Loss Prevention solutions in Mac Environments is required. 
 Implementation of end point protection solutions in Mac environments is required. 
 Asset management - for all IT assets present in all locations 
 JAMF and Intune administration 
 Maintenance and support of AV equipment/technologies in meeting rooms, huddle spaces, and various size 
 conference rooms. 
 Experience in deploying Windows, Mac OS X/Mac OS builds in medium and large environments 
 Experience in Device Enrolment and lifecycle management of Apple hardware 
 Ability to handle critical and escalated incidents 
 Proven ability in global vendor coordination for IT related procurements
 Ability to handle critical and escalated incidents and Service Request 
 		 CISCO Meraki Network infrastructure supports

Providing Hardware and software support for HP, LENOVO, WIPRO and DELL desktops and laptops in JMC Projects 
 	 India Pvt. Ltd and Kalpataru Group 
 		 Supported HP, CANON Multifunction devices, including network and email faxing. 
 		 Setup audio visual equipment, including projectors and microphones across linked conference rooms 
 		 Asset management - for all IT assets present in south India 
 		 Troubleshooting network issues 
 		 Installation, configuration and troubleshooting of outlook and Office 365 
 		 Configuration and troubleshooting of LAN, Wireless network, Telephone system 
 		 Perform security check on Desktops/Laptops/Network Equipment's and take the necessary action to fix the vulnerabilities. 
 		 Need to Visit Remote location sites and provide IT support 
 		 Using LANDesk application for user tickets with closing within SLA

Allied Digital

System Administrator

Providing Hardware, software and Network support for Mac Mini, Mac book Pro, DELL desktops and laptops in HAVAS 
 	 Media India Pvt. Ltd. 
 		 Installation, configuration and troubleshooting of Lotus Notes, Mac OS, Windows 8, video conferencing solution and 
 	 Sophos anti-virus solution 
 
 INFO SERVICE Cochin, Kerala

VEERAS INFOTEK Pvt Ltd

Providing Office IT Technical support for Airtel Circle office, Cochin 
 KAIZEN IT Services, Bangalore, Karnataka

Technical support engineer

Providing Hardware, software and Network support for LENOVO, DELL Desktops and laptops in Manappuram 
 Finance Ltd. 
 		 Configuring and Repairing Microsoft Outlook and Lotus Notes 
 		 Maintaining Local Printer and Network Printers, CCTV, scanners, web cams, IP cams and weighing machines

Desktop Support Engineer

Ensured customer satisfaction by providing on-line technical support for Idea Cellular Ltd.

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