- Handles account holders inquiry - Process changes/modification on their remittance details - Account details modification

- Handles account holders credit card queries - Process payments - Account details modification

- Handles order inquiry, modification and warranty concerns

- Handles local postpaid telecom account subscribers' inquiry - Assigned at reconnection department which further handles disconnected accounts

- Spring clean of specified areas - Maintaining professional appearance with a positive attitude and is adaptable and flexible - Works efficiently, effectively and independently with minimal supervision - Organized enough to prioritize workload, able to multitask with quality service in mind