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詹淑娟
遠傳門市銷售人員、採購助理、遠傳客服專員、夜市擺攤生意(手錶飾品類)
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詹淑娟
遠傳門市銷售人員、採購助理、遠傳客服專員、夜市擺攤生意(手錶飾品類)
本身為原住民,所屬為賽德克族。
遠傳電信股份有限公司
國立埔里高級工業職業學校
台灣台中市
Professional Background
Statut Actuel
Profession
Front-end Engineer
Fields
Graphic Design
Expérience professionnelle
10 à 15 ans
Management
Skills
Word
PowerPoint
Photoshop
Illustrator CS6
Languages
Chinese
・
Natif ou Bilingue
Highest level of education
High school
Job search preferences
Desired job type
Temps partiel
・
Intéressé par le travail à distance
Desired positions
美工/網頁前端設計
Lieu de travail désiré
Taichung City, Taiwan
Freelance
Work Experience
遠傳客服專員7年/客戶維繫組專員5年
遠傳電信股份有限公司
nov. 2005
-
juin 2017
・
11 yrs 8 mos
遠傳客服專員(7年)-工作內容主要為線上解決客戶來電需求並解決用戶問題,除需有良好專業知識外,需強大抗壓性同理心解決用戶問題。 客戶維繫組(5年)-內容為了解用戶解約原因,需接收用戶負面聲音的同時,適時提供合適方案及良好話術續留用戶,工作內容更具挑戰。
遠傳門市銷售人員
遠傳電信
déc. 2004
-
oct. 2005
・
11 mos
主要內容為現場服務及銷售。
夜市飾品生意
自營
sept. 2003
-
avr. 2004
・
8 mos
於中部夜市(員林、南投、草屯、埔里)擺攤做生意,自行於台北批貨後銷售,體驗第一次當老闆的樂趣與甘苦。
門市人員/採購助理
嬌豐媚力流行館-美妝店
mai 2001
-
juil. 2003
・
2 yrs 3 mos
以應徵門市人員進公司,約於服務一年後由老闆輔導接觸採購業務,工作內容包含開發廠商及新品批發。
Education
國立埔里高級工業職業學校
High School Diploma
・
機械工程科
1996 - 1999
Activités et groupes
創立高中原住民舞蹈社,並當任團長2年 帶領社員參加多項活動及表演。 並於畢業後至母校特聘原住民舞蹈社團老師一學期。 考取鉗工丙級證照。