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Chieh CHEN
Marketing Senior Specialist
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Chieh CHEN

Marketing Senior Specialist
Hi 我是Jea! 我擁有8年數位行銷、5年異業(TSP)結盟/合作經驗、3年CRM會員行銷經驗。 目前任職於國泰金控數位數據發展中心(DDT),負責MyRewards APP的Digital Marketing、第三方 (TSP) 異業結盟、導入CRM管理經驗協助降低APP的用戶流失率。 前一份工作在台灣最大音樂串流平台 KKBOX CRM 會員行銷部門,除了獲取新客及舊客留存的行銷活動及異業合作,在任職近兩年間成功與15個品牌合作,透過第三方異業合作去創造及滿足會員權益。
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Cathay Financial Holdings (Digital, Data & Technology, DDT). Customer Experience Technology (MyRewards APP),
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Bournemouth University
Taipei, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Marketer
  • Fields
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
  • Skills
    Responsible
    Competence
    organized
    Marketing Strategy
    Marketing Communications
    CRM
    Word
    Segment Marketing
    PowerPoint
    Excel
    Adobe Illustrator
    Adobe Photoshop
    EDM
    Social Media Marketing
    Affiliate Marketing
    Partner Relationship Management
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Marketing Sr. Specialist / Assistant Manager
  • Desired work locations
    Taipei, Taiwan
    Taoyuan, Taoyuan District, Taoyuan City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

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Sr. Product Marketing

Jul 2020 - Present
• Planning and executing acquisition and retention campaigns of a mobile APP of Cathay Holdings : MyReward. • Coordinating Third-Party brands to spur growth and design marketing activities (e.g. KLOOK, EZTABLE, EZding, FunNow, Inline). • Planning Marketing Automation Project (Loyalty Marketing) for CRM (e.g. EDM Marketing / In-APP Communication). • Enhancing existing partnership with diverse co-marketing campaigns, and helped develop new strategic partnerships to attract new users.
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Loyalty Marketing Senior Specialist

Nov 2018 - Jun 2020
1 yr 8 mos
• Planning and executing offline and online campaigns. • Coordinating Cross-industry Cooperation programs to spur growth and attract new KKBOX subscribers. • Executing CRM and Marketing campaigns to cross-sell and up-sell new and existing products to current KKBOX subscribers. • Reviewing and updating content and design for each individual creative presented and submitted to client.

Marketing Supervisor

Sep 2015 - Aug 2017
2 yrs 0 mos
• Team leader of product marketing department. • Responsible for the overall management of all strategic and operational Marketing and Merchandizing. • Developed potential brands and supporting them to suitable channel to further maximize growth. • Advanced strategic marketing and operations planning with top executives. • Created new marketing channel, improving market competence.
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Marketing Planning Specialist

Apr 2014 - Aug 2015
1 yr 5 mos
• Executed SOT project-"souvenir shops management right of ​National History Museum"​ . • Designed and marketed branded products to promote the business. • Coordinated communication between brands and shops. • Utilized social networking sites tools for publicity and brand building.
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Brand Marketing Planning Specialist

Mar 2012 - Feb 2014
2 yrs 0 mos
• Executed SOT project-"souvenir shops management right of ​National History Museum"​ . • Designed and marketed branded products to promote the business. • Coordinated communication between brands and shops. • Utilized social networking sites tools for publicity and brand building.
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Exhibition Division, Project Assistant

Sep 2011 - Feb 2012
6 mos
• Assisted with the preparation and implementation of international hotel fair ​“ART TAINAN 2012”.​ • Contacted the hotel manager to handle the execution details of project. • Integrated the exhibitors to confirm the details of the fair and edited the event brochure.

Education

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Master’s Degree
MSc Events Management
2017 - 2018