*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname