Nicole Hou
Ground Staff
Currently based in Taipei, Airline industry for over 5 years.
Been studied at EWHA University Language Center for 1 year and got level 6 for the test of proficiency in Korean.
Interested in marketing and customer service areas.
Being enthusiastic team player and willing to accept new challenge.
中華航空公司 China Airlines
NATIONAL TAIPEI UNIVERSITYTaipei City, Taiwan
Professional Background
Current status
-
Profession
Customer Service / Support・Travel Agent
Fields
Tourism・E-Commerce
Work experience
4-6 years (4-6 years relevant)
Management
-
Languages
Chinese・Native or Bilingual
English・Professional
Korean・Professional
Highest level of education
-
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
Ground Staff
Desired work locations
-
Freelance
Non-freelancer
Work Experience
Airport Ground Crew
February 2016 - Present7 yrs5 mos
As a team of China Airlines and Emirates ground crew.We are responsible for administrative duties and communication with passengers from all over the world. －Include welcoming passengers, providing information, assisting passengers, checking in luggage, taking reservations, and selling tickets. －VIP lounge counter services. －To promptly resolve passenger queries and ensure that all passengers are satisfied. [Skills] －Great communication skills.(Chinese/English/Korean) －Ability to work in a highly dynamic environment. －Highly collaborative, roll-up-your-sleeves attitude, not afraid to work independently when required. －Adaptable to new technologies, quick learner
