-Improvement of the communication with the Marketing team to better design the business strategy and execute strategy implementation.
-Developments of long-term strategic partnerships and event sponsors with 100 sponsors in total in ten months.
-Successful management of loyalty program to have partners return to participate in the new feature development of the App.
-Reviewing constantly the customers feedbacks then communicated with internal and suggested ways to improve the services which increased the satisfaction rate from 40% to 80%.
-Co-development of strategy with outside partner and stay alined on goals and initiatives to strengthen the external relationships.