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A keen, industrious and enthusiastic individual, whose attention to detail and passionate personality is well suited to the vibrant style and atmosphere of any top class kitchen also dedicated to customer service, and very much hands own person.



KINGDOM ACADEMY NAIROBI

CAMBRIDGE SECRETARIAL COLLAGE

R.G.S SECONDARY SCHOOL

CATERING ENTREPRENEUR / CHEF

SHARON EMILY OMBOTO

THE  PERFECT PLATE CATERING COMPANY

OWNER/ OPERATOR 

•	••  I gather customer requirements (like number of guests and event dates)
•	I Plan food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children)
•	I also determine requirements in ingredients and set portions
•	Schedule staff shifts
•	I  train and manage wait staff and kitchen personnel
•	I  oversee food prep and customer service
•	I  manage stock and place orders as needed
•	I also ensure compliance with health and safety regulations
•	I  arrange food tastings with potential customers
•	I control and direct the food preparation process and any other relative activities
•	I construct menus with new or existing culinary creations ensuring the variety and quality of the servings
•	Approve and “polish” dishes before they reach the customer
•	Plan orders of equipment or ingredients according to identified shortages
•	Arrange for repairs when necessary
•	I am  fully in charge of hiring, managing and training kitchen staff
•	Estimate staff’s workload and compensations
•	Maintain records of payroll and attendance
	


•	I  Helps with preparations at the start of the season and with closing down at the end of the season,                                   
            including
o	general administrative tasks at the start and end of the season (e.g., preparation of guest and  staff information packs, setting up/closing down/transferring utilites accounts)     

o	general operational tasks at the start and end of the season (e.g., preparation / closing up of staff accommodation, opening accounts with local suppliers, preparation of equipment)

o	supporting in the organisation and delivery of start of season training 


•	Performs ongoing general administrative procedures such as:

o	scanning and electronically filing paperwork (invoices, correspondence etc.)
o	maintaining office supplies
o	sending and receiving post
o	checking and dealing with answermachine messages

•	Prepares and issues/delivers guest lift passes, also deals with associated invoicing and collection of payments
•	Deals with massage-related paperwork and invoicing / payments
•	Manages staff claims for sundry expenses (checks for validity and receipts, obtains approval for non-standard items, reimburses and enters into accounts)
•	Helps organise staff events

•	Supports sales and marketing activities, including preparing newsletters, updating Facebook page, Twitter
•	On an emergency basis (e.g., in the event of staff absence/sickness), provides cover for chalet staff and chalet assistant/drivers
•	Helps ensure that any accidents and emergencies involving guests or staff are promptly and effectively dealt with





SONY DRIVING SCHOOL

OFFICE ADMINISTRATIVE 

•	Oversee all front and back of the house restaurant operations
•	Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
•	Maintaining quality control for all food served
•	Analyze staff evaluations and feedback to improve the customer’s experience
•	Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
•	Seek ways to cut waste and decrease operational costs
•	Generate weekly, monthly, and annual reports
•	Train new employees and provide ongoing training for all staff
	



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