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Mohamed S Ebrahim
Retail Specialist
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Mohamed S Ebrahim

Retail Specialist
Would like to gain the necessary experience to hopefully become Operations Manager of all services running across the platform.
Concentrix
Pharos Academy
Cairo, Cairo Governorate, Egypt

職場能力評價

專業背景

  • 目前狀態
  • 專業
  • 產業
  • 工作年資
  • 管理經歷
  • 技能
    Connectivity
    Auditing
    Writing
    Following Up
    Purchasing
    Organizing
    Follow Up
    Inventory
    Network
    Promote
  • 語言能力
    English
    進階
    Arabic
    母語或雙語
  • 最高學歷

求職偏好

  • 預期工作模式
    全職
  • 希望獲得的職位
    Retail Specialist
  • 期望的工作地點
  • 接案服務

工作經驗

Retail Specialist

2021年4月 - 現在
-Solving the customers queries which is related to amazon by itself or that related to the third party sellers -Following Up with the delivery and returns status by Tracking the orders with the carriers -Report all abusing behaviour either the customer nor the drivers or the third party sellers -Solve the customers queries that related to their accounts

Technical Support Specialist

2020年7月 - 2021年4月
10 個月
-Solving the customers issues with the coverage and network issues -Insure that the customers getting the best possible service with the available subscriptions(spotify, amazon prime video channel,sky sports channel)

Billing Specialist

2019年10月 - 2020年7月
10 個月
Smart village- Giza - Assist the customer to satisfied their Payment - Definite the Extra charges on monthly bills - Insure that the customers getting the best possible service through all subscribed phone numbers

Sales Executive

2014年9月 - 2019年9月
5 年 1 個月
introducing company's products to sellers and direct customers monitor the available stock at the K accounts branches creating weekly inventory for the available items creating daily-weekly-monthly reports about the purchasing traffic creating, organizing orders for the K account branches create new account for new sellers and following up with the current follow up with the direct seller and promote the available items aligning with the fulfillment center creating monthly reports for final sales comparison by the actual sales and final sales

Sales Specialist

2012年9月 - 2014年9月
2 年 1 個月
introducing company's products to direct customers monitor the available stock at the K accounts branches creating weekly inventory for the available items creating daily-weekly-monthly reports about the purchasing traffic creating organizing orders for the K account branches

學歷

Non-Degree Program (e.g. Coursera certificate)
Bachelor's degree , Information Technology
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