Avatar of Yuchuan Shih.
Yuchuan Shih
Associate Market Manager
ProfilCV
Postingan
19Koneksi
Cetak
Avatar of the user.

Yuchuan Shih

Associate Market Manager
Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.
Expedia
Logo of the organization.
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
Taiwan

Latar Belakang Profesional

  • Status sekarang
    Sudah bekerja
  • Profesi
    Merchandiser
    Customer Success Manager
    Manajer Operasional
  • Bidang
    Layanan Informasi
    Waktu Luang
    Jaringan Komputer
  • Pengalaman Kerja
    10-15 tahun
  • Management
    Saya berpengalaman mengelola 1-5 orang
  • Skil
    Customer Relationship Management
    Business Consulting
    Digital Marketing
    Management System
    Data Analysis
    Project Management Skills
    Word
    Excel
    PowerPoint
  • Bahasa
    English
    Profesional
    Chinese
    Bahasa ibu atau Bilingual
  • Pendidikan tertinggi
    Master

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Associate Market Manager
  • Lokasi pekerjaan yang diinginkan
    Taiwan
  • Bekerja lepas
    Pekerja lepas paruh waktu

Pengalaman Kerja

Associate Market Manager

01/2022 - Sekarang
• Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership. • Increasing +17% revenue YoY growth with 130+ high value partners. • Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Lodging Solution Specialist

10/2020 - 12/2021
1 yr 3 mos
• Create internal training materials for lodging technical solutions and customer service. • Optimize connectivity program in developing tools and integration, working with internal teams and external vendors. • Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service. • Best Market Operation Award in APAC 2019.

Lodging Content Specialist

02/2016 - 10/2020
4 yrs 9 mos
• Educate+1200 new clients end to end Expedia platform onboarding training. • Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO. • 2018 APAC Market Operation Award.

Lodging Partner Associate III

02/2015 - 02/2016
1 yr 1 mo
• Participate multiple software tests & learn projects to improve the back-end operation system. • Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Customer Relationship Management Representative

03/2014 - 02/2015
1 yr 0 mos
. Conduct management system audit once qualification recognized by technical team. . Maintaining the relationship with vendors and clients.

Graduate Research Assistant

09/2011 - 01/2014
2 yrs 5 mos
. Generate and analyze large quantitative database for Taiwanese hospitality and consumer behaviors project via IBM SPSS

Senior Quality Control Engineer

01/2009 - 07/2011
2 yrs 7 mos
. Coordinate and operate the manufacturing line for medical instruments and medical-related supplies. . Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

Edukasi

Logo of the organization.
Lainnya
The Post-Master’s International Marketing Certificate
2014 - 2015
Logo of the organization.
Master of Science (MS)
Master of Science in Hotel and Restaurant Management
2011 - 2013
Logo of the organization.
Bachelor of Science (BS)
Bachelor of Science in Food Science and Nutrition
2003 - 2007

Sertifikasi dan Lisensi

Project Management Professional

Project Management Institute
Credential ID: 3187756
Dibuat 11/2021
Tidak Ada Tanggal Kadaluwarsa