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Yuchuan Shih
Associate Market Manager
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Yuchuan Shih

Associate Market Manager
Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.
Expedia
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Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
Taiwan

職場能力評價

專業背景

  • 目前狀態
    就職中
  • 專業
    商品企劃
    客戶成功經理
    營運經理
  • 產業
    資訊服務
    休閒
    電腦網路
  • 工作年資
    10 到 15 年
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    Customer Relationship Management
    Business Consulting
    Digital Marketing
    Management System
    Data Analysis
    Project Management Skills
    Word
    Excel
    PowerPoint
  • 語言能力
    English
    專業
    Chinese
    母語或雙語
  • 最高學歷
    碩士

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    Associate Market Manager
  • 期望的工作地點
    Taiwan
  • 接案服務
    兼職接案者

工作經驗

Associate Market Manager

2022年1月 - 現在
• Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership. • Increasing +17% revenue YoY growth with 130+ high value partners. • Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Lodging Solution Specialist

2020年10月 - 2021年12月
1 年 3 個月
• Create internal training materials for lodging technical solutions and customer service. • Optimize connectivity program in developing tools and integration, working with internal teams and external vendors. • Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service. • Best Market Operation Award in APAC 2019.

Lodging Content Specialist

2016年2月 - 2020年10月
4 年 9 個月
• Educate+1200 new clients end to end Expedia platform onboarding training. • Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO. • 2018 APAC Market Operation Award.

Lodging Partner Associate III

2015年2月 - 2016年2月
1 年 1 個月
• Participate multiple software tests & learn projects to improve the back-end operation system. • Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Customer Relationship Management Representative

2014年3月 - 2015年2月
1 年 0 個月
. Conduct management system audit once qualification recognized by technical team. . Maintaining the relationship with vendors and clients.

Graduate Research Assistant

2011年9月 - 2014年1月
2 年 5 個月
. Generate and analyze large quantitative database for Taiwanese hospitality and consumer behaviors project via IBM SPSS

Senior Quality Control Engineer

2009年1月 - 2011年7月
2 年 7 個月
. Coordinate and operate the manufacturing line for medical instruments and medical-related supplies. . Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

學歷

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Other
The Post-Master’s International Marketing Certificate
2014 - 2015
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Master of Science (MS)
Master of Science in Hotel and Restaurant Management
2011 - 2013
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Bachelor of Science (BS)
Bachelor of Science in Food Science and Nutrition
2003 - 2007

資格認證

Project Management Professional

Project Management Institute
證照編號: 3187756
發照日期 2021年11月
永久有效